Veterinary Receptionist (Part-Time)

Department: Receptionists

Location: Washington, Georgia

Description

At Wilkes County Veterinary Services, we proudly serve the pets and people of our community with compassionate, personalized veterinary care. As our clinic continues to grow, we are seeking a Part-Time Client Service Representative (CSR) / Veterinary Receptionist to be the welcoming face of our practice.

If you enjoy working with people, creating exceptional client experiences, and supporting a team that truly cares—this could be the perfect opportunity for you!

Our Client Service Representatives are the first and last impression for every client visit. In this role, you’ll support both our clients and veterinary team by creating a smooth, efficient, and welcoming environment.

This is an ideal position for someone who thrives in a fast-paced setting, excels at multitasking, and has a genuine passion for helping both people and animals.

🐶 Key Responsibilities

• Client Engagement: Greet clients and their pets warmly, check in appointments, and deliver a friendly, professional front desk experience
• Phone Management: Answer calls, schedule appointments, respond to general inquiries, and relay messages to the veterinary team
• Appointment Scheduling: Coordinate bookings, confirmations, and follow-up reminders using veterinary software
• Payment Processing: Handle invoicing, process payments, and review estimates with transparency and care
• Medical Record Management: Maintain accurate client and patient records and ensure proper documentation
• Client Communication: Provide basic education on services, vaccinations, and post-visit instructions
• Team Collaboration: Work closely with veterinary staff to ensure efficient patient care and communication
• Facility Upkeep: Help maintain a clean, organized, and welcoming reception area
  
  

Skills, Knowledge & Expertise

• Experience: Previous customer service or receptionist experience required; veterinary or medical office experience highly preferred
• Education: High school diploma or GED required
• Technical Skills: Comfortable with computers, scheduling systems, and multi-line phone systems

🌟 What We’re Looking For

• Excellent verbal and written communication skills
• Friendly, professional, and approachable demeanor
• Strong organizational and multitasking abilities
• Compassion for animals and empathy for their owners
• Dependable, punctual, and detail-oriented mindset

🕒 Part-Time Schedule

• Flexible weekday and Saturday shifts within clinic hours
• Monday – Friday: 8:00 AM – 5:30 PM
• Saturday: 8:00 AM – 12:30 PM (rotating)
• Sunday: Closed
  
  

Job Benefits

• Competitive hourly pay based on experience
• On-the-job training and skill development in veterinary medicine
• Employee discounts on veterinary services and products
• Supportive, team-oriented work environment
• Opportunities to grow within the veterinary field

💙 Why You’ll Love Working With Us

• Be part of a close-knit, compassionate veterinary team
• Make a meaningful impact in the lives of pets and their families
• Gain valuable experience in a growing veterinary practice
• Work in a positive environment where your contributions truly matter
  

If you’re ready to bring your passion for people and pets to a team that values both—we’d love to meet you! 🐾