What are the responsibilities and job description for the Veterinary Receptionist (Part-Time) position at Wilkes Country Veterinary Services?
Description
At Wilkes County Veterinary Services, we proudly serve the pets and people of our community with compassionate, personalized veterinary care. As our clinic continues to grow, we are seeking a Part-Time Client Service Representative (CSR) / Veterinary Receptionist to be the welcoming face of our practice.
If you enjoy working with people, creating exceptional client experiences, and supporting a team that truly cares—this could be the perfect opportunity for you!
Our Client Service Representatives are the first and last impression for every client visit. In this role, you’ll support both our clients and veterinary team by creating a smooth, efficient, and welcoming environment.
This is an ideal position for someone who thrives in a fast-paced setting, excels at multitasking, and has a genuine passion for helping both people and animals.
Key Responsibilities
- Client Engagement: Greet clients and their pets warmly, check in appointments, and deliver a friendly, professional front desk experience
- Phone Management: Answer calls, schedule appointments, respond to general inquiries, and relay messages to the veterinary team
- Appointment Scheduling: Coordinate bookings, confirmations, and follow-up reminders using veterinary software
- Payment Processing: Handle invoicing, process payments, and review estimates with transparency and care
- Medical Record Management: Maintain accurate client and patient records and ensure proper documentation
- Client Communication: Provide basic education on services, vaccinations, and post-visit instructions
- Team Collaboration: Work closely with veterinary staff to ensure efficient patient care and communication
- Facility Upkeep: Help maintain a clean, organized, and welcoming reception area
Skills, Knowledge & Expertise
- Experience: Previous customer service or receptionist experience required; veterinary or medical office experience highly preferred
- Education: High school diploma or GED required
- Technical Skills: Comfortable with computers, scheduling systems, and multi-line phone systems
What We’re Looking For
- Excellent verbal and written communication skills
- Friendly, professional, and approachable demeanor
- Strong organizational and multitasking abilities
- Compassion for animals and empathy for their owners
- Dependable, punctual, and detail-oriented mindset
- Flexible weekday and Saturday shifts within clinic hours
- Monday – Friday: 8:00 AM – 5:30 PM
- Saturday: 8:00 AM – 12:30 PM (rotating)
- Sunday: Closed
Job Benefits
- Competitive hourly pay based on experience
- On-the-job training and skill development in veterinary medicine
- Employee discounts on veterinary services and products
- Supportive, team-oriented work environment
- Opportunities to grow within the veterinary field
- Be part of a close-knit, compassionate veterinary team
- Make a meaningful impact in the lives of pets and their families
- Gain valuable experience in a growing veterinary practice
- Work in a positive environment where your contributions truly matter
If you’re ready to bring your passion for people and pets to a team that values both—we’d love to meet you!
About Wilkes County Veterinary Services
Wilkes County Veterinary Services is proud to serve Washington, GA, and surrounding areas. We are dedicated to providing the highest level of veterinary medicine along with friendly, compassionate service for dogs, cats, horses, and livestock.
We believe in treating every patient as if they were our own pet and giving them the same loving attention and care. We are a group of highly trained, experienced animal lovers who are devoted to giving our patients the best care possible, and the first step is our wonderful staff.
Wilkes County Veterinary Services is a proud partner of Innovetive Petcare. Where we believe that you are the future of veterinary medicine. Cultivate, innovate, develop, and collaborate. Excellent pet care comes from exceptional teams.
Wilkes County Veterinary Services is a proud partner of Innovetive Petcare. Where we believe that you are the future of veterinary medicine. Cultivate, innovate, develop, and collaborate. Excellent pet care comes from exceptional teams.
Equal Opportunity Employer Policy
Wilkes County Veterinary Services is an Equal Opportunity Employer and a member of E-Verify. We are proudly committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on age, race, gender, sexual orientation, religion, national origin, disability, or any other non-merit factor. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.
Wilkes County Veterinary Services is an Equal Opportunity Employer and a member of E-Verify. We are proudly committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on age, race, gender, sexual orientation, religion, national origin, disability, or any other non-merit factor. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.