Field Services Engineer

Job Description:

Note:

• Strong mechanical aptitude and hands-on technical ability.
• Ability to demonstrate effective troubleshooting and problem-solving skills.
• Must be willing and able to travel up to 15%, including trips to Dallas, TX for training and support.

Responsibilities:

• Performs on-site service and repair of semiconductor processing equipment

• Troubleshoots equipment problems

• Maintains records and reports as required

• Coordinates activities with peers, supervisor(s) and customers to minimize equipment downtime and interruptions

• Orders and installs parts

• Responds to emergency service calls as required

• Instructs customer operating technicians on system operation and maintenance

• Perform upgrades and modifications to equipment as needed

• Remain current on equipment/tools through appropriate training, manuals, factory periodicals, and other relevant materials

• Incumbents are responsible for the upkeep, maintenance, and security of company property including vehicles, tools, etc.

• Employees must also maintain standards of conduct acceptable to both client and customers to maintain credentials for being on customer site(s)

Qualifications:

• Associates degree in electronics, engineering, or other applicable field of study; Bachelor’s Degree in Engineering or Technology preferred (HS Diploma/GED also acceptable with relevant experience)

• 2 year previous experience in maintenance, repair, and troubleshooting of semiconductor capital equipment

• Excellent customer interface skills is required

• Mechanical aptitude is required as well as an ability to use appropriate tools

• Thorough understanding of technical issues involving the maintenance, repair and/or installation of company equipment and company procedures are required