What are the responsibilities and job description for the Information Technology Support Specialist position at Infotree Global Solutions?
Hiring: IT Support Specialist
๐ Nashville, TN
Key Responsibilities:
- Troubleshoot Apple/macOS and Windows hardware and software.
- Manage laptop imaging, deployment, and MDM tools (JAMF, NinjaOne, AirWatch).
- Provide AV support for meetings, Zoom, Google Meet, and Microsoft Teams.
- Administer Okta, Google Workspace, and end-user software.
- Handle IT help desk tickets, hardware/software inventory, and knowledge base updates.
Required Skills: macOS, Windows, JAMF/MDM, AV support, basic networking, ITIL service desk tools, and Confluence.
Strong customer service, communication, and problem-solving skills are essential.
Interested candidates, please share your updated resume.
Salary : $30 - $35