Demo

Records Management Lead

Infinia Search Inc
Somerville, MA Contractor
POSTED ON 11/25/2025
AVAILABLE BEFORE 1/25/2026
General Summary/ Overview:Under the direction of the Health Information Management (HIM) Manager, the individual will serve in a leadership role to support the day-to-day operations of the Record Management, Centralized Record Control Center (CRCC) special projects. S/He works in collaboration with the Record Management team and vendors to process records being sent to offsite storage. S/He will support the operational components, including internally developed users applications of the day to day management of special projects.Principal Duties and Responsibilities:• In collaboration with the management team, oversees the day-to-day operational functions of special projects in the CRCC.• Coordinates assignment of team resources in operations of CRCC special projects.• Facilitates training and provide direction and guidance to direct reports in a complex environment to ensure that all staff are appropriately informed, trained, guided, supported and evaluated. Works to develop staff for special projects.• Manages daily scheduling and assists with timekeeping for unit team, including management of timekeeping exceptions• Establish and maintain a positive and productive team environment and a stable work environment through leadership, mentoring and coaching staff• Provides input to management regarding overall employee performance. Monitors the quality of work performed by staff throughout the fiscal year and informs management of any deficiencies• Assist in recruiting and interviewing personnel in collaboration with HIM Management for the special projects team• Provides orientation and training to new staff regarding the operational and system policies and procedures• Works with management to respond to and mitigate the impact of issues which negatively impact unit functions. Collaborate with all involved parties regarding the issue and short and long-term plans for mitigation• Compile, maintain and distribute operational and management special project reports on a weekly, monthly, and/or as needed basis for HIM departmental management and other stakeholders as requested by unit management. Attends regularly scheduled meetings providing updates/status reports of assigned special projects.• Use/s the values to govern decisions, actions, and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & CollaborationQualifications:EducationAssociate’s Degree OR High School Diploma with 2 years of healthcare experience required. Degree in HIM, Business, Management, or a related field preferred. Bachelor’s degree preferred.ExperienceRequires 2 years directly related HIM operation experience or 2 general supervisory experience.Skills/Abilities/Competencies:• Excellent communication and written skills• Detail-Oriented• Excellent analytical and problem-solving skills• Strong computer skills, Microsoft Window based computer skills• Ability to plan and manage projects, staff, other resources, and timelines; and to prioritize and delegate accordingly• Ability to be flexible, versatile, and adaptable in day-to-day activities conducted in a multi-site environment• Ability to manage workload and competing priorities in order to complete tasks within set limits• Ability to produce quality work on a consistent basis• Ability to work cooperatively and efficiently within all levels • Ability to work independently and as a team player• Exhibits strong professionalism and a highly proficient persona• Demonstrates commitment to delivery of high-quality customer serviceSupervisory Responsibilities:• No direct reports; will provide guidance to less seasoned and new staffCompany DescriptionWe’re Infinia Search. We’re a relationship-driven search firm that proves that talent, ambition, curiosity, and an infinite work ethic creates exponential results for our clients and candidates.

Salary : $29 - $33

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