What are the responsibilities and job description for the Collections Account Manager position at Infinia Search Inc?
Collections Account Manager
- Contract to Hire
- Location: On-site in Newark, DE
- Training:
- Monday-Friday, 8:30AM-4:30PM
- Schedule:
- Days, 8am-5pm
- Nights (at least 2 per week), 12-9pm
- Saturdays (up to every other), 8am-12pm
- Compensation: $18/hour ( eligible for bonuses upon perm hire)
Responsibilities:
- Effectively communicate with clients and collectors on debt accounts
- Arrange suitable payment plans once contact with debtor has been made and follow up on payments
- Manage all accounts until paid, settled, cured from delinquency or deemed uncollectible by management
- Maintain accurate records and documentation of account activity
- Achieve departmental goals through ongoing efforts to contact clients and collect on accounts
- Perform all phases of skip tracing work
- Adhere to and abide by regulations
Qualifications:
- Experience in customer service, telemarketing, or collections; agency or bank recovery preferred
- Ability to work well independently and under pressure to meet/exceed company deadlines
- Goal-oriented with strong written/oral communication and organizational skills
- Punctual and reliable; Must be available for entire training program
- Knowledge of FDCPA or credit bureau reports, a plus
We’re Infinia Search. We’re a relationship-driven search firm that proves that talent, ambition, curiosity, and an infinite work ethic creates exponential results for our clients and candidates.
Salary : $18