What are the responsibilities and job description for the Clerk - (ERP OR SAP user) position at INDU LLC dba intiGrow?
Job Title: Operations Clerk II
Location: Troy, MI, 48083
Job duration:12 Month
Schedule: Monday – Friday, 8:00 AM – 5:00 PM
Pay Rate: $26.15/hour on w2 without Benefits
Position Summary
The Operations Clerk II plays a key role in supporting branch operations through data analysis, data cleansing, and accounts receivable activities.
This position focuses on identifying discrepancies, resolving issues, and ensuring accuracy in billing, invoicing, and operational processes.
This role requires a self-motivated and detail-oriented professional who can work independently, navigate multiple systems, and support various business units while maintaining high standards of accuracy and efficiency.
Key Responsibilities
Analyze and cleanse operational and financial data to ensure accuracy and consistency
Investigate and resolve accounts receivable issues and customer inquiries
Support billing, invoicing, and payment processes to ensure timely completion
Create and manage customer orders in ERP systems (e.g., SAP)
Resolve non-compliant purchase orders and customer order discrepancies
Perform both routine and non-routine administrative and operational tasks
Collaborate with internal teams and external customers to meet service expectations
Maintain accurate documentation and ensure compliance with company processes
Work with third-party processors to resolve order-related issues
Contribute to process improvements and data quality initiatives
Required Qualifications
High school diploma with 3 years of relevant experience OR Bachelor’s degree
Strong analytical and problem-solving skills
Ability to work independently with minimal supervision
Experience in accounts receivable, billing, or administrative operations
Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint, Teams)
Experience with ERP systems (e.g., SAP)
Strong organizational and communication skills
Ability to manage multiple tasks and deadlines effectively
Preferred Qualifications
Experience with CRM or Field Service tools (e.g., Microsoft Field Service, MS CRM)
Background in data analysis and data quality management
Experience supporting multiple business units in an operations environment
Key Competencies
High attention to detail and accuracy
Self-directed and resourceful
Strong collaboration and teamwork skills
Results-driven mindset
Continuous learning and adaptability
Pay: $25.00 - $26.00 per hour
Work Location: In person
Salary : $25 - $26