Quality Assurance Manager

Job Title: QE Manager

Location: Fort Mill, SC

Role Overview:

We are seeking a highly seasoned QE Manager to drive end-to-end Quality Engineering (QE) and User Acceptance Testing (UAT) initiatives across multiple scrum teams. This is a high-visibility leadership role that requires strong program oversight, strategic thinking, and the ability to ensure consistency across federated QE teams.

The role will work closely with senior leadership (SVPs and VPs) to provide consolidated status updates, enforce QE standards, and ensure adherence to defined KPIs across the program.

Key Responsibilities:

• Lead end-to-end UAT and QE activities across multiple agile scrum teams
• Ensure consistency in QE practices, processes, and deliverables across federated teams
• Define, track, and enforce QE KPIs and quality benchmarks across initiatives
• Provide regular program-level status updates to senior leadership (SVPs/VPs)
• Drive cross-team coordination to ensure seamless execution of testing strategies
• Act as a central point of influence for QE without direct reporting authority
• Identify risks, dependencies, and mitigation strategies across testing efforts
• Champion quality-first mindset and continuous improvement across teams

Required Skills & Experience:

• Strong experience in QE/Test Leadership, including UAT management at scale
• Proven experience in program management within complex, multi-team environments
• Data-driven mindset with the ability to analyze metrics and drive decisions
• Ability to influence and align distributed/federated teams without direct authority
• Excellent stakeholder management skills, especially with senior leadership
• Experience working in Agile/Scrum environments with multiple teams
• Strong communication, reporting, and presentation skills

Preferred Qualifications:

• Experience in large-scale enterprise programs
• Familiarity with QE frameworks, tools, and best practices
• Ability to balance strategic oversight with execution-level detail