What are the responsibilities and job description for the Technical Program Manager – Enterprise Platforms & Agile Delivery position at HTC Global Services?
Job Description
Job Title
Technical Program Manager – Enterprise Platforms & Agile Delivery
Overview / Summary
We are seeking a highly skilled Technical Program Manager to lead the execution of complex, multi-workstream enterprise platform implementations and business transformation initiatives. This role bridges business strategy and technical execution, partnering with cross-functional teams, IT leadership, and external vendors to deliver structured roadmaps, improve delivery processes, and ensure predictable, high-quality execution.
Key Responsibilities
HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.
At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.
Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
Job Title
Technical Program Manager – Enterprise Platforms & Agile Delivery
Overview / Summary
We are seeking a highly skilled Technical Program Manager to lead the execution of complex, multi-workstream enterprise platform implementations and business transformation initiatives. This role bridges business strategy and technical execution, partnering with cross-functional teams, IT leadership, and external vendors to deliver structured roadmaps, improve delivery processes, and ensure predictable, high-quality execution.
Key Responsibilities
- Translate long-term business objectives into actionable technology strategies and implementation roadmaps
- Lead quarterly and Program Increment (PI) planning, including prioritization, milestone definition, and capacity alignment
- Design and manage integration plans across complex, multi-workstream enterprise initiatives
- Identify, map, and manage cross-functional dependencies across multiple workstreams
- Proactively assess program risks and implement mitigation strategies to ensure on-time delivery
- Establish and continuously improve development processes, workflows, and delivery frameworks
- Ensure governance over scope, timelines, and quality standards across all deliverables
- Communicate program status, health, and milestones to stakeholders and leadership using data-driven insights
- Prepare executive-level reporting and presentations based on program metrics and analysis
- Collaborate with IT teams, leadership, and external vendors to drive execution and continuous improvement
- 5 years of experience as a Technical Program Manager or delivery lead in product development or enterprise programs
- 10 years of overall IT experience
- Strong experience managing complex, multi-workstream enterprise platform implementations or digital transformations
- Deep expertise in Agile, Scrum, and Scaled Agile Framework (SAFe), including PI planning
- Strong experience with SDLC methodologies
- Proven ability to identify and manage complex technical and operational dependencies
- Strong analytical skills with experience defining KPIs and delivering data-driven insights
- Excellent communication skills with ability to influence technical and non-technical stakeholders
- Experience working with cross-functional teams and external vendors
HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.
At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.
Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.