What are the responsibilities and job description for the Guidewire Technical Program Manager position at HTC Global Services?
Job Description
Job Title: Guidewire Technical Program Manager
Guidewire Technical Program Manager
Overview / Summary
We are seeking an experienced Guidewire Technical Program Manager to lead end-to-end delivery of Guidewire InsuranceSuite implementations across PolicyCenter, BillingCenter, and ClaimCenter. This role will serve as the bridge between business stakeholders, development teams, and platform architects to ensure programs are delivered on time, within scope, and aligned with enterprise insurance transformation objectives. Candidates with strong technical expertise and multiple Guidewire implementation experiences as a Technical Lead or Architect, along with exposure to program management responsibilities, are ideal.
Key Responsibilities
Program Management
Required Qualifications
HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.
At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.
Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
Job Title: Guidewire Technical Program Manager
Guidewire Technical Program Manager
Overview / Summary
We are seeking an experienced Guidewire Technical Program Manager to lead end-to-end delivery of Guidewire InsuranceSuite implementations across PolicyCenter, BillingCenter, and ClaimCenter. This role will serve as the bridge between business stakeholders, development teams, and platform architects to ensure programs are delivered on time, within scope, and aligned with enterprise insurance transformation objectives. Candidates with strong technical expertise and multiple Guidewire implementation experiences as a Technical Lead or Architect, along with exposure to program management responsibilities, are ideal.
Key Responsibilities
Program Management
- Co-manage or assist with end-to-end program roadmap and milestone tracking
- Highlight cross-functional dependencies across multiple workstreams for effective planning
- Support sprint planning, release planning, and PI planning ceremonies
- Assist with maintaining RAID logs and escalation protocols
- Oversee configuration, integration, and extension development on InsuranceSuite
- Ensure compliance with Guidewire cloud assurance standards
- Reverse engineer implementations to identify gaps and provide remedial measures
- Stay current with latest Guidewire release features and provide technical thought leadership
- Serve as primary liaison between client program management teams, IT teams, and Guidewire vendor teams
- Prepare and present executive-level status reports and dashboards
- Keep client leadership informed of potential pitfalls to ensure smooth delivery
- Facilitate change management and UAT readiness
- Work closely with ongoing SIT activities by providing oversight and planning support
- Proactively identify technical and program risks and recommend mitigation plans
- Oversee performance, security, and compliance requirements
Required Qualifications
- Overall 15 years of IT experience
- 8 years in technical program or project management
- 3 full-cycle Guidewire implementations across PolicyCenter, ClaimCenter, or BillingCenter
- Deep understanding of the P&C insurance domain including underwriting, claims, and billing
- Expertise in architecting Guidewire PolicyCenter solutions
- Experience with Gosu and SOAP/REST API integrations in a Guidewire environment
- Good understanding of BillingCenter and Digital implementations
- Strong understanding of PolicyCenter and BillingCenter workflows
- Excellent understanding of the P&C insurance domain
- Ability to analyze code, identify issues, and provide remedial measures
- Hands-on capability in Guidewire technical problem solving
- Strong communication skills and willingness to lead from the front
- Ability to work in a team-oriented, multi-vendor environment
- Guidewire ACE Certified on cloud, at least Mammoth
- Experience with Guidewire Cloud Platform (GWCP) and Jutro digital framework
- Background working for a Guidewire SI partner
- Experience leading large implementation teams and involvement with program management
- Technical thought leadership with strong problem-solving ability
- Proactive identification of implementation challenges and delivery of remedial measures
- Preparing teams for successful go-live and post go-live support
- Staying current with the latest Guidewire release features
HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.
At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.
Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.