Senior Project Manager

Impact XM creates memorable, strategic experiences for both virtual and live events. We’re looking for a Senior Project Manager (Trade Shows, Events, Permanent Installations) to help bring these moments to life. In this role, you’ll be the operational backbone behind custom-built trade show exhibits, brand environments, and large-scale event activations. You’ll own the details, drive the schedule, solve problems in real time, and collaborate across teams to deliver flawless results. You’ll also play a key role in supporting our Global Estimating process.

If you love building, planning, problem-solving, and delivering exceptional client experiences, this role puts you at the center of it all.

 What You’ll Do

• Champion and uphold all Impact XM processes and policies with accuracy and consistency.
• Use our project management system to keep communication clear and aligned across all operational teams.
• Partner closely with Account Services to ensure every deliverable is on track.
• Troubleshoot challenges proactively—whether client-facing or internal—keeping projects moving smoothly.
• Support Global Estimating by preparing precise, timely cost estimates.
• Manage projects of any size with confidence and minimal oversight.
• Apply your production knowledge to guarantee accurate, high-quality outputs.
• Work with Design to select finishes, confirm availability, and secure approvals.
• Keep projects on or under budget through strong decision-making and oversight.
• Build and maintain work-back schedules; communicate changes quickly and clearly.
• Develop and steward Implementation Plans (IP) to keep all teams aligned.
• Source materials, manage vendor relationships, and handle purchase order requests.
• Coordinate and oversee subcontractor and supplier services.
• Reconcile all operational elements of a project thoroughly and on time.
• Participate in post-project reviews to help evolve processes and best practices.
• Mentor and guide Project Managers and Project Coordinators, helping grow the next generation of talent.

 What You Bring

• Bachelor’s degree (BA/BS) and 8  years of project management experience in the exhibit or events industry—or equivalent experience.
• A strong grasp of structural mechanics and the ability to read/interpret CAD drawings.
• A passion for people, collaboration, and exceptional client service.
• A self-starter mindset—thriving in entrepreneurial, fast-paced, and independent environments.
• Flexibility, curiosity, and a solution-oriented approach to challenges.
• Excellent written and verbal communication skills.
• Strong business sense and an ability to build meaningful client relationships.
• A talent for multitasking, meeting tight deadlines, and maintaining impeccable organization.
• Proficiency with Microsoft Office.
• Familiarity with exhibit design rules, regulations, and production materials.
• Willingness to work extended hours when needed and travel for on-site project delivery.

About Impact XM

Impact XM is a global event and experiential marketing agency that empowers brands to power business. From events, exhibits and environments to digital engagements and consumer activations, we create experiences that connect brands and consumers in a meaningful way. This ensures we live up to our name by making a positive impact on people’s lives and our clients’ business.

OUR BRAND – What We Believe

Passion

is Paramount – We love what we do, take pride in doing it and celebrate what we accomplish.

ABC

Always Be CURIOUS – We explore the possibilities, discover innovative solutions, and learn from experience.

We>Me

Collaboration and transparent communication creates our best work.

Trust

is Earned – We are defined by our actions and held accountable to our co-workers, clients, and outcomes.

Respect

is Given – We understand, acknowledge, and appreciate the perspective and actions of others.

Safety Message:

We want to ensure your safety and protect you from potential scams. Recently, there have been fraudulent job postings circulating online that impersonate Impact XM. These scams aim to deceive unsuspecting applicants by offering nonexistent positions and requesting personal information or upfront fees. 

Remember that our company does not endorse any job postings outside our official job channels. All of our open jobs can be found and applied to on our official careers site. If one of our team members is reaching out to you regarding a role it would come from an email alias ending in @impact-xm.com. If you encounter a suspicious offer, report it through the job platform on which you found it or report email as spam.