What are the responsibilities and job description for the Human Resources Generalist position at HOTELPRO?
HotelPro, a hospitality staffing company, is looking for an experienced Bilingual People Operations Manager to join our corporate team in Atlanta, GA.
This role leads our HR team while acting as a strategic partner to our leaders supporting employee relations, compliance, and performance management with a strong people-first mindset.
About HotelPro
HotelPro is a national leader in hospitality staffing with regional offices across the U.S. We’re proud to be a trusted, nationally preferred partner to top hotel management companies driven by a legacy of excellence and people-first service. We partner with hotels across the country to provide workforce solutions that make operations run smoother and teams feel supported.
As an HR Manager You Will...
- Serve as a trusted HR partner to leaders across 20 markets
- Lead and mentor the HR team to ensure consistent, high-quality support
- Manage employee relations matters, including investigations, conflict resolution, and performance issues
- Guide leaders through progressive discipline and performance improvement plans
- Ensure compliance with federal and state employment laws (FMLA, ADA, EEOC, wage & hour, etc.)
- Oversee leave of absence programs, accommodations, and related documentation
- Maintain accurate HR records, case files, and compliance documentation
- Manage unemployment claims and related reporting
- Review, maintain, and improve HR policies and employee handbooks
- Provide coaching and training to leaders on policies, best practices, and employee relations
- Analyze HR trends and data to identify risks, gaps, and improvement opportunities
- Partner closely with HR and Operations teams to support a consistent employee experience
As an HR Manager You Bring...
- Fully Bilingual in English and Spanish skills (required)
- 5 years of progressive HR experience, with a strong focus on employee relations and compliance (required)
- Bachelor’s degree in Human Resources or a related field, or equivalent practical experience
- PHR or SHRM-CP certification (preferred)
- Strong understanding of federal and state employment laws
- Excellent communication, coaching, and problem-solving skills
- Solid knowledge of MS Excel or similar data analysis tool
- A calm, people-centered approach to conflict resolution
- Comfortable working in fast-paced, ever-changing environments
- Experience in HR data analysis and reporting is a plus
Why Join HotelPro...
At HotelPro, we pride ourselves on offering not just a job but a fulfilling career experience. We are dedicated to fostering innovation, collaboration, integrity, and career growth. We believe in creating a positive and dynamic work environment where everyone can thrive!
Benefits include:
- Medical, Dental, and Vision Insurance
- 401(k)
- PTO and company holidays
- Tuition Reimbursement
- Employee Discounts
- Fitness and Wellness Perks
- Pet Insurance
- A collaborative and supportive team environment
Apply Now!