Sr. Event Manager

This job description is intended to describe the general nature of the role and is not intended to be exhaustive as it is impossible to outline every duty  or responsibility a role will entail. Duties, responsibilities, and activities may change at any time with or without notice.  

ROLE SUMMARY: The Senior Event Manager is responsible for planning and executing high-end weddings, large social galas, and VIP events with complex logistics, ensuring an exceptional guest and client experience. This role leads high-touch client planning, collaborates with vendors and internal teams, and provides mentorship and operational support within the Events department. The position also serves as an escalation point for client concerns, supports revenue enhancement opportunities, and helps maintain operational consistency in partnership with the Director of Catering. 

ESSENTIAL FUNCTIONS:  

• Support the Director of Catering in detailing and executing corporate, social, and VIP events 

• Manage high-end weddings, large social galas, and VIP events as assigned 

• Oversee events with complex logistics, large guest counts, or extensive vendor involvement 

• Lead planning with wedding planners, production companies, and VIP clients 

• Conduct planning meetings, final details meetings, and event walkthroughs with clients and operational teams 

• Strategically detail events to ensure smooth operations, food integrity, and timely execution 

• Serve as an onsite point of contact alongside the banquet team during event execution 

• Identify and drive revenue enhancement opportunities such as upgrades, premium bar packages, and specialty setups 

• Maintain strong relationships with preferred vendors, planners, and external partners 

• Serve as an escalation point for client concerns and resolve issues proactively 

• Assist with service recovery and ensure client satisfaction when challenges arise 

• Mentor and support Event Coordinator  

• Review Banquet Event Orders (BEOs) for accuracy and operational readiness 

• Assist with managing the day-to-day workflow of the Catering and Events department 

• Support leadership with operational improvements and process consistency 

     ENVIRONMENT / PHYSICAL REQUIREMENTS:  

• Work in a fast-paced luxury hotel environment with multiple events occurring simultaneously. 

• Operate within office spaces, banquet areas, event venues, and outdoor spaces throughout the property. 

• Frequent interaction with clients, vendors, and internal operational teams. 

• Ability to move between event locations across the property and remain on feet for extended periods during event execution. 

• Flexible schedule required including evenings, weekends, and holidays based on event schedules and operational needs. 

SUPERVISORY RESPONSIBILITIES:  

• Provide mentorship and guidance to Event Coordinators. 

• Assist with balancing event planning workloads across the team. 

• Support departmental planning standards and operational consistency. 

• Serve as a departmental escalation point for client concerns and planning challenges. 

• Assist leadership with departmental coordination and operational coverage when needed. 

• Support communication and coordination between operational teams to ensure successful event execution. 

REQUIRED QUALIFICATIONS:  

• Minimum of 5–7 years of event planning experience with demonstrated ability to manage large-scale or complex events. 

• Strong interpersonal and communication skills with the ability to manage high-profile clientele. 

• Strong organizational and time management skills with high attention to detail. 

• Ability to manage multiple projects simultaneously in a fast-paced environment. 

• Proficiency in Microsoft Office applications and event planning documentation. 

• Ability to collaborate across departments to ensure successful event execution. 

• Flexible schedule including evenings, weekends, and holidays as required by event operations. 

PREFERRED QUALIFICATIONS: 

• Experience in luxury hospitality, full-service hotels, or high-end event venues 

• Experience managing weddings, galas, and large social events 

• Experience with event diagramming software

Hotel Drover complies with all laws prohibiting discrimination against employees and applicants based on race, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, citizenship status, disability, genetic information, or veterans' status.