Guest Room Attendant

**$750 Sign-On Bonus**

ABOUT HOTEL DROVER:

Inspired by the pioneering spirit of the West, Hotel Drover delivers true Texas hospitality. Named to honor the legendary cowboys who drove cattle to market across the plains, Hotel Drover is an Autograph Collection® property, offering a truly unique guest experience in the heart of the historic Fort Worth Stockyards.

Our goal is simple. To harness the true spirit of the Stockyards through the legacy of the drover, creating an experience that can only be achieved here in Fort Worth. Proud of where we came from, we greet visitors with a tip of the hat and a firm handshake, welcoming all to enjoy life’s simple pleasures and genuine Texas hospitality.

So dust off your boots, grab your hat and join us at Hotel Drover.

WHO WE’RE SEEKING:

We’re seeking a unique individual who will embody the heart and soul of the Fort Worth Stockyards while caring deeply about our brand and community – someone who acts as an extension of our mission, values, and culture. This person is driven to create meaningful experiences for our guests, and community.

We want to work with someone who brings a spirit of fun, authenticity, collaboration, and genuine hospitality to their life and work. We are seeking an individual who will whole-heartedly take responsibility for ensuring Hotel Drover successfully delivers Legendary Service to every guest, every day.

We have poured our passion, energy, and excitement into crafting an extraordinary place and brand – and we know that the right Housekeeper for Hotel Drover will be as inspired and passionate about this vision as we are. Care for people have a belief in the power of community, and the desire to create extraordinary experiences drives us. You must apply if these things also drive you!

ROLE SUMMARY: The Room Attendant is responsible for maintaining clean, comfortable, and welcoming guest rooms, hallways, and assigned public areas in accordance with Hotel standards. This role plays a vital part in delivering an exceptional guest experience by ensuring rooms are serviced promptly, thoroughly, and safely while upholding quality, cleanliness, and hospitality standards. 

ESSENTIAL FUNCTIONS:  

• Service guest rooms daily following hotel procedures, quality expectations, and brand standards. 

• Stock and organize housekeeping carts with required linens, amenities, and cleaning supplies. 

• Enter guest rooms using approved access procedures, ensuring vacancy prior to entry. 

• Make beds, replace linens and terry, replenish guest amenities, and remove trash and soiled items. 

• Clean and sanitize bathrooms, including fixtures, floors, mirrors, and surfaces. 

• Dust, polish, vacuum, and perform floor care duties in guest rooms and assigned hallways. 

• Inspect guest rooms to ensure furniture, appliances, and amenities are present and in working order. 

• Straighten furniture, desks, and room items to meet presentation standards. 

• Maintain cleanliness of hallways, closets, and service areas. 

• Report maintenance issues, safety hazards, missing items, or damaged equipment promptly. 

• Handle Lost & Found items in accordance with hotel procedures. 

• Respond professionally and courteously to guest requests and interactions. 

• Maintain a clean, professional appearance, including proper uniform and name badge. 

• Ensure confidentiality of guest and company information. 

• All other duties as assigned. 

ENVIRONMENT / PHYSICAL REQUIREMENTS: 

• Ability to stand, walk, bend, stoop, kneel, reach, and twist for extended periods. 

• Must be able to lift, carry, and move up to 25 lbs regularly and heavier items with assistance. 

• Ability to push and pull a loaded housekeeping cart over various surfaces. 

• Comfortable working in guest rooms, hallways, and service areas throughout the property. 

REQUIRED QUALIFICATIONS: 

• Ability to follow detailed cleaning and safety procedures. 

• Strong attention to detail and quality standards. 

• Flexible schedule — must be available to work evenings, weekends, and holidays. 

• Ability to work independently and as part of a team. 

• Commitment to providing warm, respectful, and service-oriented hospitality. 

• Embody our Core Values: Hit the Mark, Every time, Blaze New Trails, Spark Warmth, Be Intentional, Do Right, Honor All, Stay Curious. 

PREFERRED QUALIFICATIONS: 

• Previous hotel or hospitality experience. 

• Familiarity with hotel cleaning standards and procedures. 

• Strong time management and organizational skills. 

• Detail-oriented with a proactive approach to guest service. 

Hotel Drover complies with all laws prohibiting discrimination against employees and applicants based on race, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, citizenship status, disability, genetic information, or veterans' status.