User Experience Designer

Join our team as a Sr. UX Designer and play a pivotal role in enhancing operational efficiency through innovative technology and human-centered design. Your work will impact thousands of employees and millions of customers by crafting systems that address complex operational challenges.

Responsibilities

• Collaborate with diverse teams including product, engineering, operations, and safety to address complex operational challenges.
• Mentor fellow designers and foster design excellence across multiple projects.
• Conduct user research through interviews and usability testing to guide design decisions.
• Design and prototype mobile experiences with a focus on interaction design and visual craft.
• Engage in local travel for site visits to understand user interactions and operational requirements.
  
  
  

Skills

• Minimum of 7 years of practical experience in UX design, with a focus on content discovery and engagement.
• Proficiency in Figma and a solid understanding of design systems.
• Strong collaboration skills with product managers, developers, and other stakeholders.
• Ability to navigate ambiguous problem spaces and translate requirements into practical solutions.
• Empathy for users and an aesthetic sense to make confident design decisions.
  
  
  

Preferred Skills

• Experience with associate-facing software experiences.
• Formal education in Design, Interaction/UX Design, or Human-Computer Interaction (HCI).
  
  
  

At Horizontal, diversity, equity, and inclusion are fundamental principles that guide our hiring practices and company culture. We are committed to building a team that reflects a variety of backgrounds, perspectives, and skills.

Once you apply for this position, you may receive a phone call, SMS or email at the time of application from our Virtual AI Recruiter, Alex, to conduct an initial interview.