What are the responsibilities and job description for the Technology Services Manager position at Horizontal Talent?
Job Details
Join our team as a Technology Services Manager and play a key role in driving operational excellence within our Treasury Services Division. This hybrid position offers the chance to collaborate with cross-functional teams and enhance product resiliency.
<>Responsibilities- Act as the main operations contact for the assigned product line, ensuring efficient service delivery.
- Coordinate and oversee technology planning and implementation across various teams.
- Develop and nurture relationships with clients and vendors, advocating for their interests.
- Monitor and manage service incidents, changes, and requests, ensuring timely resolution.
- Conduct thorough Root Cause Analysis on significant incidents and implement preventive measures.
- Lead initiatives while adhering to business requirements and scope.
- Proven experience in managing large infrastructure hosting environments.
- Strong proficiency in network and security technologies.
- Excellent interpersonal and communication skills tailored for diverse audiences.
- Ability to collaborate effectively within a team environment.
- Experience with cloud and data center network operations.
- Familiarity with product management methodologies and techniques.
- Strategic thinking and high-level technical analysis capabilities.
At Horizontal, we are dedicated to fostering a diverse, equitable, and inclusive environment where all individuals are valued and respected. We welcome applications from candidates of all backgrounds.
Once you apply for this position, you may receive a phone call, SMS or email at the time of application from our Virtual AI Recruiter, Alex, to conduct an initial interview.Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.