Chief Human Resource Officer (CHRO)

Fulfilling Lives. Realizing Potential.

At Hope Christian Services, we are committed to empowering individuals with intellectual and developmental disabilities through compassionate care, meaningful programs, and supportive services. Since 1972, our organization has provided residential, educational, vocational, recreational, medical, and spiritual support to help each individual reach their full potential.

We are seeking a strategic, experienced, and mission-driven Chief Human Resources Officer (CHRO) to join our executive leadership team.

Position Summary

The Chief Human Resources Officer (CHRO) serves as a key member of the executive leadership team and is responsible for developing and executing the organization’s human resources strategy in alignment with Hope Christian Services’ mission, vision, and long-term strategic goals.

This role oversees all aspects of Human Resources, including:

• Talent acquisition and retention
• Employee relations
• Organizational development
• Compensation and benefits
• Performance management
• Training and leadership development
• Compliance and policy administration
• Succession planning
• Workplace culture and engagement

The CHRO provides strategic guidance to senior leadership while ensuring HR operations remain compliant, effective, employee-focused, and aligned with organizational objectives.

What We Offer

• Competitive salary
• Comprehensive healthcare, dental, and vision benefits
• 403(b) retirement plan
• Paid Time Off, Sick Time, and Extended Illness Benefits
• Professional development opportunities
• Mission-driven and collaborative work environment
• Opportunity to make a meaningful impact in the lives of others

Key Responsibilities

Strategic Leadership

• Partner with executive leadership to develop and implement HR strategies that support organizational growth and operational excellence.
• Serve as a trusted advisor to leadership regarding workforce planning, employee engagement, organizational structure, and change management.
• Lead succession planning and leadership development initiatives.

Talent Acquisition & Retention

• Develop and oversee recruitment, onboarding, and retention strategies to attract and retain high-quality talent.
• Support managers with workforce planning and staffing needs across departments.

Employee Relations & Performance Management

• Provide guidance and oversight related to employee relations, investigations, corrective action, conflict resolution, and policy interpretation.
• Ensure fair, consistent, and legally compliant employment practices.
• Oversee performance evaluation systems and leadership accountability processes.

Compensation & Benefits

• Oversee compensation, benefits, leave administration, and wellness initiatives.
• Ensure compliance with COBRA, FMLA, ADA, wage and hour laws, and other employment regulations.
• Partner with brokers, vendors, and consultants regarding benefits and workers’ compensation administration.

Training & Organizational Development

• Lead orientation, in-service training, leadership development, and compliance training programs.
• Promote a culture of continuous learning, accountability, and employee engagement.

Compliance & HR Operations

• Ensure compliance with all applicable federal, state, and local employment laws and Department of Human Services regulations.
• Maintain and improve HR systems, policies, procedures, and reporting practices.
• Respond to unemployment claims, audits, inspections, and investigations as needed.

Culture & Employee Engagement

• Foster a respectful, inclusive, and mission-centered workplace culture.
• Coordinate employee recognition programs, appreciation events, and staff engagement initiatives.

Qualifications

Education

• Bachelor’s degree in Human Resources, Business Administration, Psychology, or related field required.
• Master’s degree preferred.

Experience

• Minimum of 5 years of progressive HR leadership or management experience required.
• Experience in healthcare, developmental disabilities, nonprofit, or human services preferred.

Preferred Certifications

• SHRM-CP, SHRM-SCP, PHR, or SPHR certification preferred.

Skills & Competencies

• Strong leadership and interpersonal skills
• Excellent verbal and written communication abilities
• Knowledge of employment law and HR best practices
• Experience with HRIS, payroll, and timekeeping systems
• Strong organizational, analytical, and problem-solving skills
• Ability to manage confidential information with professionalism and discretion
• Ability to thrive in a fast-paced, mission-driven environment

Ready to Make an Impact?

Join a mission-driven organization where your leadership and expertise will directly support employees, strengthen organizational culture, and improve the lives of individuals with intellectual and developmental disabilities.

Apply today and become part of the Hope Christian Services family.

Salary : $95,000 - $105,000