What are the responsibilities and job description for the Front Desk Agent (2-10 PM shifts) position at Homewood Suites by Hilton?
Job Summary
As a Front Desk Agent, you’ll create a welcoming, organized first point of contact for clients and visitors. You’ll manage front desk operations, handle phone communication, and support daily administrative tasks with accuracy and care. Your impact: By responding promptly and directing requests to the right person, you help clients get the support they need and keep office operations moving smoothly.
Responsibilities
- Greet visitors, answer and route calls using multi-line phone systems, and provide professional customer service and phone etiquette.
- Manage calendars, appointments, messages, and client communication; assist with office management and administrative coordination.
- Complete data entry, typing, word processing, proofreading, filing, and spreadsheet updates using Microsoft Office and other productivity software.
- Support bookkeeping tasks, including basic records and QuickBooks entries, as assigned.
- Maintain accurate records, protect confidential information, and balance competing priorities through strong organization and time management.
Qualifications
- Strong computer skills and computer literacy, including technical proficiency with Microsoft Office, spreadsheets, and word processing tools.
- Customer service, customer support, and clear phone communication skills; front desk, office, clerical, or administrative experience is helpful.
- Familiarity with data entry, filing, proofreading, calendar management, and basic bookkeeping is preferred; QuickBooks experience is a plus.
- Medical receptionist or personal assistant experience is helpful but not required.
- Bilingual ability is a plus.
Pay: $15.00 - $17.00 per hour
Expected hours: 40.0 per week
Work Location: In person
Salary : $15 - $17