What are the responsibilities and job description for the Community Liaison/Senior Home Care Marketer position at HomeWell Senior Care, Inc.?
Benefits
Duties & Responsibilities: Referral Generation & Relationship Building:
HHA: 299994499
An Industry-Leading, Nation-Wide Team
At HomeWell Care Services, we pride ourselves on providing the highest quality care for seniors and others needing individualized support and companionship at home. With locations across the U.S., we offer many opportunities for compassionate individuals who enjoy improving the quality of life of those around them, with numerous positions for varying levels of expertise, such as companion caregivers, certified aides and case managers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to HomeWell Care Service Corporate.
Specific benefits vary by location, but our company-wide philosophy is to treat all employees with honor and respect. Our business model is centered around providing quality, reliable and compassionate individualized care, and we cannot do that without employees who feel valued.
We understand the work you do can be challenging, and we know that you are vital to the well-being of our clients. At the end of the day, it is important to us that you feel fulfilled in knowing your work has meaning and that you are valued for it, both by clients and by HomeWell Care Services.
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
Duties & Responsibilities: Referral Generation & Relationship Building:
- Promote agency services to generate referrals and create a recognized presence in the community.
- Build and maintain long-term relationships with referral sources, including hospitals, skilled nursing facilities, rehabilitation centers, home health and hospice agencies, senior centers, and other community organizations.
- Identify, research, and pre-qualify prospective referral sources to target high-value accounts.
- Conduct a minimum of 8 face-to-face visits daily with referral sources, ensuring value is demonstrated at each meeting.
- Follow up with referral sources promptly after visits, completing agreed-upon actions within the specified timeframes.
- Represent the agency at senior-focused networking events, community activities, and professional organization meetings to increase visibility and strengthen referral relationships.
- Act as a knowledgeable resource for referral sources, showcasing the agency’s expertise in home care and related services.
- Pre-plan weekly sales routes and activities to maximize efficiency and cost-effectiveness; set specific goals for each sales call and prepare supporting materials as needed.
- Submit weekly sales reports to the Administrator, detailing completed activities, new referrals, and progress toward sales goals.
- Meet monthly, quarterly and/or annual sales goals and quotas.
- Attend weekly sales meetings to:
- Review the prior week’s performance and challenges.
- Discuss new referrals and business opportunities.
- Plan upcoming goals and review the agency’s progress toward key benchmarks.
- Maintain accurate and up-to-date documentation of all sales activities in the agency’s CRM system.
- Ensure contact information for all referral sources is current and properly recorded.
- Monitor and adhere to the sales budget, ensuring all expenditures align with the agency’s financial goals.
- Remain knowledgeable of agency services, programs, features, and industry trends, as well as competitor offerings.
- Participate in the development and execution of marketing strategies as needed.
- Perform other related duties as assigned by leadership.
- Exceptional interpersonal and customer service skills, with the ability to build strong professional relationships.
- Proven sales and negotiation skills, with a track record of achieving or exceeding goals.
- Strong analytical and problem-solving abilities.
- Excellent follow-up, planning, and organizational skills.
- Professional demeanor and appearance, with the ability to present a positive and credible business image.
- Proficient in Microsoft Office Suite and CRM systems or related software.
- A reliable means of transportation with current insurance and a valid driver’s license.
- Passionate about helping seniors live with dignity.
HHA: 299994499
An Industry-Leading, Nation-Wide Team
At HomeWell Care Services, we pride ourselves on providing the highest quality care for seniors and others needing individualized support and companionship at home. With locations across the U.S., we offer many opportunities for compassionate individuals who enjoy improving the quality of life of those around them, with numerous positions for varying levels of expertise, such as companion caregivers, certified aides and case managers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to HomeWell Care Service Corporate.
Specific benefits vary by location, but our company-wide philosophy is to treat all employees with honor and respect. Our business model is centered around providing quality, reliable and compassionate individualized care, and we cannot do that without employees who feel valued.
We understand the work you do can be challenging, and we know that you are vital to the well-being of our clients. At the end of the day, it is important to us that you feel fulfilled in knowing your work has meaning and that you are valued for it, both by clients and by HomeWell Care Services.