What are the responsibilities and job description for the Care Manager for a Home Care Agency in Hall County and Northeast GA position at HomeWell Senior Care, Inc.?
Benefits
This is a relationship-first role. The right candidate will be someone who genuinely cares about the people they serve — and understands that building trust with clients, families, and caregivers is what drives everything else: quality of care, retention, and organic growth.
This role is right for you if: You thrive in a field-based, people-centric environment. You have a track record of building genuine relationships in senior care. You understand the home care model — or have hands-on facility experience with seniors. You can balance compassion with accountability — for clients, families, and caregivers alike. You see growth opportunities naturally and aren't afraid to pursue them.
Key Responsibilities
Client Relationship Management:
Serve as a point of contact for clients and their families from intake through ongoing care and maintain communication
Develop individualized care plans in collaboration with the client and family based on in-home assessment and maintain the plan as needs change
Caregiver Relationship & Staffing
Build strong, respectful relationships with caregivers — understanding their strengths, preferences, and availability
Coordinate and manage shift schedules, ensuring consistent coverage and appropriate client-caregiver matching
Organic Growth & Community Presence
Identify opportunities to expand services within the existing client base as needs evolve
Build and maintain relationships with referral sources: physicians, discharge planners, senior living communities, and social workers throughout Hall County and NE Georgia
Represent the agency at community events, health fairs, and senior center programs
Track and report on growth activities, referral sources, and conversion rates
Care Coordination & Quality
Ensure care plans are followed and updated as client needs change
Collaborate with family members, physicians, and other care team members as needed
Monitor for signs of client decline, safety risks, or hospitalization risk factors — escalating appropriately
Qualifications
Required
Minimum 2–3 years of experience in home care, assisted living, memory care, skilled nursing, or a comparable senior care setting
Strong interpersonal and communication skills — both verbal and written; comfortable with families, seniors, and clinical professionals
Demonstrated ability to manage relationships with multiple stakeholders simultaneously
Scheduling and organizational competence with the ability to handle shifting priorities calmly and effectively
Reliable transportation and willingness to travel throughout Hall County and Northeast Georgia
High degree of empathy, professionalism, and discretion when working with vulnerable populations
Preferred / Differentiating
LPN or RN licensure — aide supervision, and higher-acuity client management
Existing referral network in Hall County or surrounding NE Georgia communities (physicians, hospitals, rehab facilities, senior living)
Experience with home care software such as ClearCare / WellSky, Alayacare, or similar platforms
Prior experience in a client-facing growth or sales role within healthcare or senior services
WHY JOIN US
▸ Mission-driven work: We exist to keep seniors safe, comfortable, and connected in their own homes — your work will matter daily
▸ Growing territory: Hall County is one of the fastest-growing counties in Georgia — the market opportunity is substantial
▸ Autonomy: You will manage your own schedule and territory with support, not micromanagement
▸ Team culture: Small, collaborative team where your ideas, feedback, and expertise are valued
▸ Career upside: As we grow, so does the opportunity — we promote from within and reward results
Compensation: $45,000.00 - $58,000.00 per year
An Industry-Leading, Nation-Wide Team
At HomeWell Care Services, we pride ourselves on providing the highest quality care for seniors and others needing individualized support and companionship at home. With locations across the U.S., we offer many opportunities for compassionate individuals who enjoy improving the quality of life of those around them, with numerous positions for varying levels of expertise, such as companion caregivers, certified aides and case managers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to HomeWell Care Service Corporate.
Specific benefits vary by location, but our company-wide philosophy is to treat all employees with honor and respect. Our business model is centered around providing quality, reliable and compassionate individualized care, and we cannot do that without employees who feel valued.
We understand the work you do can be challenging, and we know that you are vital to the well-being of our clients. At the end of the day, it is important to us that you feel fulfilled in knowing your work has meaning and that you are valued for it, both by clients and by HomeWell Care Services.
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Training & development
This is a relationship-first role. The right candidate will be someone who genuinely cares about the people they serve — and understands that building trust with clients, families, and caregivers is what drives everything else: quality of care, retention, and organic growth.
This role is right for you if: You thrive in a field-based, people-centric environment. You have a track record of building genuine relationships in senior care. You understand the home care model — or have hands-on facility experience with seniors. You can balance compassion with accountability — for clients, families, and caregivers alike. You see growth opportunities naturally and aren't afraid to pursue them.
Key Responsibilities
Client Relationship Management:
Serve as a point of contact for clients and their families from intake through ongoing care and maintain communication
Develop individualized care plans in collaboration with the client and family based on in-home assessment and maintain the plan as needs change
Caregiver Relationship & Staffing
Build strong, respectful relationships with caregivers — understanding their strengths, preferences, and availability
Coordinate and manage shift schedules, ensuring consistent coverage and appropriate client-caregiver matching
Organic Growth & Community Presence
Identify opportunities to expand services within the existing client base as needs evolve
Build and maintain relationships with referral sources: physicians, discharge planners, senior living communities, and social workers throughout Hall County and NE Georgia
Represent the agency at community events, health fairs, and senior center programs
Track and report on growth activities, referral sources, and conversion rates
Care Coordination & Quality
Ensure care plans are followed and updated as client needs change
Collaborate with family members, physicians, and other care team members as needed
Monitor for signs of client decline, safety risks, or hospitalization risk factors — escalating appropriately
Qualifications
Required
Minimum 2–3 years of experience in home care, assisted living, memory care, skilled nursing, or a comparable senior care setting
Strong interpersonal and communication skills — both verbal and written; comfortable with families, seniors, and clinical professionals
Demonstrated ability to manage relationships with multiple stakeholders simultaneously
Scheduling and organizational competence with the ability to handle shifting priorities calmly and effectively
Reliable transportation and willingness to travel throughout Hall County and Northeast Georgia
High degree of empathy, professionalism, and discretion when working with vulnerable populations
Preferred / Differentiating
LPN or RN licensure — aide supervision, and higher-acuity client management
Existing referral network in Hall County or surrounding NE Georgia communities (physicians, hospitals, rehab facilities, senior living)
Experience with home care software such as ClearCare / WellSky, Alayacare, or similar platforms
Prior experience in a client-facing growth or sales role within healthcare or senior services
WHY JOIN US
▸ Mission-driven work: We exist to keep seniors safe, comfortable, and connected in their own homes — your work will matter daily
▸ Growing territory: Hall County is one of the fastest-growing counties in Georgia — the market opportunity is substantial
▸ Autonomy: You will manage your own schedule and territory with support, not micromanagement
▸ Team culture: Small, collaborative team where your ideas, feedback, and expertise are valued
▸ Career upside: As we grow, so does the opportunity — we promote from within and reward results
Compensation: $45,000.00 - $58,000.00 per year
An Industry-Leading, Nation-Wide Team
At HomeWell Care Services, we pride ourselves on providing the highest quality care for seniors and others needing individualized support and companionship at home. With locations across the U.S., we offer many opportunities for compassionate individuals who enjoy improving the quality of life of those around them, with numerous positions for varying levels of expertise, such as companion caregivers, certified aides and case managers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to HomeWell Care Service Corporate.
Specific benefits vary by location, but our company-wide philosophy is to treat all employees with honor and respect. Our business model is centered around providing quality, reliable and compassionate individualized care, and we cannot do that without employees who feel valued.
We understand the work you do can be challenging, and we know that you are vital to the well-being of our clients. At the end of the day, it is important to us that you feel fulfilled in knowing your work has meaning and that you are valued for it, both by clients and by HomeWell Care Services.
Salary : $45,000 - $58,000