What are the responsibilities and job description for the General Manager - B2C position at Home Improvement?
Company Overview:
- This is an established home improvement company
What is Being Offered:
- $150K-$170K base bonus
- Full benefits
- 401K & PTO
What The Position is About:
- Lead all day-to-day business operations, including sales, production, installation, office operations, and customer service
- Take full ownership of the P&L, managing revenue, expenses, budgets, and overall profitability
- Lead the sales organization, strengthening sales leadership, improving sales processes, and driving sales performance and revenue growth
- Evaluate and strengthen the organizational structure, developing existing leaders and recruiting additional talent to support growth
- Streamline and implement systems and processes, including CRM improvements, to enhance operational efficiency and accountability
- Oversee production and installation operations, addressing labor capacity, scheduling, backlog management, and overall operational performance
- Evaluate the current product and brand mix to identify opportunity for improvement and growth
- Monitor KPIs, analyze data, and make data-driven decisions to improve business performance and profitability
- Lead the business through the ownership transition while retaining key employees and building strong relationships with customers, vendors, contractors, suppliers, and industry partners
- Create a high-performance culture of continuous improvement, teamwork, and accountability
- Partner with executive leadership on investments in technology, training, talent, and infrastructure to support long-term, profitable growth
The Right Candidate Will Have:
- General management leadership experience within the one-call-close home improvement industry
- P&L management experience
- Experience building and leading high-performance sales teams
- Operational and production fluency
- Comfort using CRM and technology to improve the business