What are the responsibilities and job description for the Front Desk Agent position at Holiday Inn?
We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to receive your resume. **Please do not contact hotel directly. Submit resume through really.
Responsibilities:
- Greet guests with a warm and welcoming demeanor
- Check guests in and out of the hotel efficiently and accurately
- Provide information about hotel amenities, services, and local attractions
- Handle guest inquiries and requests
- Assist with reservations, cancellations, and changes as needed
- Maintain a clean and organized front desk area
- Collaborate with other hotel staff to ensure guest satisfaction
Skills:
- Excellent guest services skills with a friendly and approachable attitude
- Exceptional phone etiquette and communication skills
- Excellent customer service skills with the ability to anticipate guest needs
Requirements:
- Ability to work flexible hours including evenings, weekends, and holidays
Join our team today and be part of creating memorable experiences for our guests. Apply now! **Please do not contact hotel directly. Submit resume through really.
Job Types: Full-time, Part-time
Pay: $11.00 per hour
Work Location: In person
Salary : $11