What are the responsibilities and job description for the Manufacturing Manager - Projects and Process Support position at Hoffmaster?
For more than 75 years, Hoffmaster has been the trusted leader in premium single-use tableware and entertaining solutions. Our mission is simple: to elevate dining, entertaining, and baking experiences with convenient and sustainable solutions.
Our portfolio includes everything from high-quality napkins, paper plates, and baking supplies to paper straws and party decor. Whether it’s a catered event from a restaurant or family gathering in the comfort of your home, Hoffmaster products are designed to make moments easier, more convenient, and more memorable.
We Operate Through Two Divisions
Headquartered in Oshkosh, Wisconsin, Hoffmaster has six locations across the U.S. and Canada, giving us the scale and reach to serve diverse customers.
At Hoffmaster, our people are the heart of our success. We foster a culture built on collaboration, innovation, and respect—where employees are encouraged to share ideas, grow their careers, and make a meaningful impact. We are proud to offer a supportive workplace that values teamwork, creativity, a strong customer focus, and drives continuous improvement.
When you join Hoffmaster, you become part of a company with a long-standing tradition of excellence and a forward-looking commitment to sustainability and innovation. Together, we’re shaping the future of dining and entertaining experiences.
The Manufacturing Manager – Projects & Process Support plays a critical role in accelerating operational excellence across the plant. You’ll partner closely with Plant Leadership and cross-functional teams to advance trials, standardize processes, elevate training, and strengthen technical support. From leading manufacturing trials to driving continuous improvement and supporting new equipment startups, you’ll help ensure safe, efficient, and high-quality operations aligned with Hoffmaster’s standards.
What You’ll Do
Safety – Teamwork – Customer Focus – Ownership – Initiative – Creativity
At Hoffmaster, our core values guide how we work and support each other every day. This role demonstrates Safety by ensuring all trial, startup, and improvement activities follow GMPs and safety policies, and Teamwork by partnering cross-functionally with operations, maintenance, quality, HR, and engineering. Customer Focus is shown through driving improvements that enhance product quality and consistency, while Ownership drives accountability in leading trials, documentation, and process improvements. Initiative supports continuous improvement efforts, and Creativity helps generate innovative solutions that advance our mission and strengthen operational performance.
Let’s connect!
At Hoffmaster, we believe every person deserves to feel successful. That’s why we provide a total rewards package designed to support our employee’s success –at work, at home, and in life. This includes: Medical, Dental, Vision, Life and Disability insurances, Tuition and Student Loan repayment assistance, Physical and Mental wellness programs, Paid vacation and holidays, Employee Assistance Program, and more. Learn more about our Benefits at HoffmasterBenefits.com!
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Reasonable Accommodations Statement: To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Equal Opportunity Employer, including Veterans and Individuals with Disabilities.
Our portfolio includes everything from high-quality napkins, paper plates, and baking supplies to paper straws and party decor. Whether it’s a catered event from a restaurant or family gathering in the comfort of your home, Hoffmaster products are designed to make moments easier, more convenient, and more memorable.
We Operate Through Two Divisions
- Consumer Division – Focused on serving major retailers and club stores with our trusted products for end users and consumers.
- Foodservice Division – Serving restaurants, bakeries, hotels, hospitals, colleges & universities, and more with premium single-use solutions.
Headquartered in Oshkosh, Wisconsin, Hoffmaster has six locations across the U.S. and Canada, giving us the scale and reach to serve diverse customers.
At Hoffmaster, our people are the heart of our success. We foster a culture built on collaboration, innovation, and respect—where employees are encouraged to share ideas, grow their careers, and make a meaningful impact. We are proud to offer a supportive workplace that values teamwork, creativity, a strong customer focus, and drives continuous improvement.
When you join Hoffmaster, you become part of a company with a long-standing tradition of excellence and a forward-looking commitment to sustainability and innovation. Together, we’re shaping the future of dining and entertaining experiences.
The Manufacturing Manager – Projects & Process Support plays a critical role in accelerating operational excellence across the plant. You’ll partner closely with Plant Leadership and cross-functional teams to advance trials, standardize processes, elevate training, and strengthen technical support. From leading manufacturing trials to driving continuous improvement and supporting new equipment startups, you’ll help ensure safe, efficient, and high-quality operations aligned with Hoffmaster’s standards.
What You’ll Do
- Lead all aspects of manufacturing trials, including planning, scheduling, execution, and post-trial analysis
- Act as the primary liaison among Trial, R&D, Marketing, and Production to ensure alignment and smooth execution
- Drive employee engagement, empowerment, and accountability through structured problem-solving
- Create, standardize, and maintain SOC/SOP documentation in collaboration with Training
- Lead continuous improvement efforts using formal problem-solving methodologies
- Partner with CI or Process Engineering teams on project-based improvement initiatives
- Provide advanced troubleshooting support and lead long-term improvement activities in collaboration with Maintenance
- Collaborate with Operations, Maintenance, Quality, and HR to identify inefficiencies and implement sustainable process improvements
- Develop, monitor, and analyze KPIs to measure effectiveness of improvement initiatives
- Support new equipment and product startup activities
- Ensure compliance with all Safety Policies and Good Manufacturing Practices (GMPs)
- Perform other duties as assigned to meet business needs
- 7 years of experience in manufacturing operations with a focus on continuous improvement, process engineering, or Lean leadership
- Manufacturing management experience; experience in paper, film converting, or printing industries is a plus
- Strong verbal and written communication skills with the ability to engage all levels of the organization
- Ability to lead projects using a formal project management approach
- Skilled at recognizing waste and identifying opportunities for improvement, even in lean environments
- Proficiency with Microsoft Office and familiarity with ERP systems
- Experience with statistical analysis; Minitab exposure is a plus
- Engineering mindset with strong analytical, troubleshooting, and problem-solving capabilities
Safety – Teamwork – Customer Focus – Ownership – Initiative – Creativity
At Hoffmaster, our core values guide how we work and support each other every day. This role demonstrates Safety by ensuring all trial, startup, and improvement activities follow GMPs and safety policies, and Teamwork by partnering cross-functionally with operations, maintenance, quality, HR, and engineering. Customer Focus is shown through driving improvements that enhance product quality and consistency, while Ownership drives accountability in leading trials, documentation, and process improvements. Initiative supports continuous improvement efforts, and Creativity helps generate innovative solutions that advance our mission and strengthen operational performance.
Let’s connect!
At Hoffmaster, we believe every person deserves to feel successful. That’s why we provide a total rewards package designed to support our employee’s success –at work, at home, and in life. This includes: Medical, Dental, Vision, Life and Disability insurances, Tuition and Student Loan repayment assistance, Physical and Mental wellness programs, Paid vacation and holidays, Employee Assistance Program, and more. Learn more about our Benefits at HoffmasterBenefits.com!
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Reasonable Accommodations Statement: To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Equal Opportunity Employer, including Veterans and Individuals with Disabilities.