What are the responsibilities and job description for the IT PMO Lead position at hireneXus?
Director, IT PMO & Project Delivery
Location: Remote (U.S.)
Regular travel required Reports To: Vice President, IT
About the Company
A rapidly growing energy services company operating across North America, expanding through an active acquisition strategy. With nearly 20 locations and close to 700 employees, the organization is scaling quickly and investing heavily in the systems, data infrastructure, and integrations needed to support that growth. The IT function is at the center of that work.
About the Role
This is a builder role.
The organization is running a high-volume portfolio of complex IT initiatives — ERP migrations, CRM consolidation, M&A integrations, and major data projects — and needs someone to bring structure, methodology, and visibility to that environment. The Director of IT PMO & Project Delivery will own the active project portfolio while simultaneously establishing the PMO framework the organization needs to scale.
This person will define how projects are intake'd, scoped, structured, tracked, and closed. They will build the reporting infrastructure that gives leadership a clear view of portfolio health. And they will hold internal stakeholders and external partners accountable to delivery standards — without
always having direct authority to do so.
This is not a role for someone who steps into a mature PMO. It's for someone who has built one.
Key Responsibilities
• Lead delivery of a complex and active portfolio of IT initiatives, including ERP migrations, CRM consolidation efforts, M&A integrations, data transformation projects, and new system implementations.
• Design and implement PMO methodologies and governance structures from the ground up, including project intake processes, scoping standards, milestone frameworks, documentation requirements, tooling, change management, and project closeout procedures.
• Establish portfolio visibility and reporting infrastructure, including dashboards, status reporting, budget tracking, risk management, and project health monitoring where limited processes currently exist.
• Prepare weekly project and portfolio updates for executive leadership and support monthly Board-level reporting through the VP of IT.
• Collaborate with internal stakeholders and external vendors to define project objectives, scope, deliverables, timelines, and success metrics while maintaining accountability throughout the project lifecycle.
• Evaluate organizational resource capacity against portfolio demand and support prioritization decisions across concurrent initiatives.
• Manage change requests and assess impact to scope, schedule, cost, and resource allocation.
• Oversee project closeout activities, including operational handoff, post-implementation support, documentation, and lessons learned reviews.
• Drive continuous improvement initiatives across project management standards, governance, and execution practices within the IT organization.
What We’re Looking For
• 10 years of experience in IT project management or PMO leadership roles.
• Demonstrated success building, redesigning, or scaling PMO methodologies rather than operating solely within established frameworks.
• Strong experience leading software and data-focused initiatives, including ERP implementations, CRM migrations, data platform projects, and M&A-related systems integrations. Candidates with primarily infrastructure-focused backgrounds are not the target profile.
• Experience managing external vendors, consultants, and partner project managers in environments where influence and accountability must be established without direct reporting authority.
• Ability to independently create executive and Board-level portfolio reporting, including budget status, project health summaries, resource allocation insights, and risk assessments.
• Proficiency with Microsoft Project, Azure DevOps (ADO), or comparable project and portfolio management tools, including implementation within evolving environments.
• Comfortable operating within fast-paced, ambiguous, and rapidly evolving organizations where structure and processes are still being developed.
• Excellent written and verbal communication skills with the ability to engage effectively with both technical teams and executive stakeholders.
• PMP certification or equivalent preferred; Agile and Scrum certifications considered a plus.
• Bachelor’s degree in Information Technology, Business Administration, or a related discipline preferred.