What are the responsibilities and job description for the Field Service Technician position at Hire Talent Group?
Overview We are seeking a dedicated and skilled Field Service Technician to join our dynamic team in Santa Ana, CA. As a Field Service Technician, you will play a crucial role in ensuring our clients receive top-notch service and support for their equipment and systems. If you enjoy hands-on work, problem-solving, and providing excellent customer service, this is the perfect opportunity for you! Responsibilities Perform on-site installation, maintenance, and repair of equipment and systems.Troubleshoot and diagnose technical issues to ensure minimal downtime for clients.Provide exceptional customer service, addressing client inquiries and concerns promptly.Document service activities and maintain accurate records of work performed.Collaborate with team members and other departments to improve service delivery.Stay updated on industry trends and advancements to enhance technical skills.Adhere to safety protocols and company policies while on-site. Qualifications High school diploma or equivalent; technical degree or certification preferred.Proven experience as a Field Service Technician or similar role.Strong mechanical and electrical troubleshooting skills.Excellent communication and interpersonal skills.Ability to work independently and manage time effectively.Valid driver's license and willingness to travel to client locations thoughtout SoCal.Familiarity with relevant tools and equipment.