Collections Coordinator

Position Overview:

The Collections Coordinator supports the organization's financial operations by ensuring that payments are received, recorded accurately, and followed up on when necessary. This role maintains current client account information, communicates regarding outstanding balances, and prepares reports that assist management in making informed decisions.

Key Responsibilities:

• Accurately process and record all incoming payments within required timeframes.
• Review client account activity and follow up on overdue invoices to maintain healthy receivables.
• Communicate with clients regarding unpaid balances, payment plans, and account questions.
• Reconcile daily payment activity and keep financial records accurate and complete.
• Work closely with internal teams such as legal and billing to resolve account or payment issues.
• Prepare accounts receivable and collections reports for management review.

Qualifications:

• Previous experience in accounts receivable or collections.
• Experience in a professional services environment is a plus.
• Strong attention to detail and solid organizational skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Excel.

Salary Range: $50k - $70k