What are the responsibilities and job description for the Remote Booking Agent position at Hilton Grand Vacations?
As a remote bookint agent, you will play a key role in pre-qualifying and scheduling prospective guests and current owners for meetings with our sales representatives for vacation ownership presentations at our resorts.
This position requires timeshare marketing experience. This position is remote but does have to report to our resort in Gordonsville, VA, as needed.
This position requires timeshare marketing experience. This position is remote but does have to report to our resort in Gordonsville, VA, as needed.
- Serve as a positive, professional brand ambassador, representing Hilton Grand Vacations.
- Act as a concierge, offering local information to enhance the guest experience.
- Collaborate with resort staff to receive arrival sheets of incoming guests.
- Greet and present prospective customers, incentivizing them to attend a sales preview tour.
- Screen and qualify potential customers based on company guidelines.
- Schedule sales-tour reservations and collect required deposits
- Call customers, incentivizing them to attend a sales presentation in line with company policies, compliance standards, and regulatory requirements, while meeting performance goals.
- Attend scheduled training sessions and department meetings, stay up-to-date on marketing materials, industry trends, and review performance goals regularly.
- Timeshare experience preferred.
- Willing to work evenings and weekends