Maintenance Technician II (Experienced)

At Hilton Grand Vacations our goal is to make someone’s day, every day. We work in an exciting and energetic environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect. Discover the happiness of delivering lasting memories and showing our guests how grand life can be.

What will I be doing?

As a Maintenance Tech II you would be responsible for maintaining the guestrooms, public spaces, back of the house areas in good repair ensuring an attractive and well-maintained property with your primary focus on guest relations and problem resolution. Assignments relate to a variety of skills that include but not limited to painting, stucco, texturing, drywall, staining, knockdown and popcorn ceilings. Work well with customers and staff members and drive company success through performing the following tasks to the highest standards:

• Interacts with guest for problem resolution. Basic appliance troubleshooting and repair Basic air-conditioning controls Intermediate skills in drywall, painting/staining and wall vinyl repairs.
• Troubleshoot plumbing fixtures including drain cleaning. Change Filters
• Maintain all guestroom and public space equipment Replace Caulk Tile/Grout Door repair to include locking mechanisms and hinges. Inspects rooms for pest intrusion Inspects and replaces cosmetic appliance components
• Replace light bulbs and ballasts Repair closet/drapery tracks, replacement of furniture Stain furniture and repair knicks and gouges. Replace remote control batteries Unclog toilets and sinks. Touch-up paint Glue peeling wallpaper.
• Execute planned scheduled preventative maintenance Replaces faulty plumbing components. Maintain accurate functioning of all equipment and tools.
• Establishes a clear line of communication with the engineering leadership. Assist other maintenance staff on special projects. Responding to all guest requests to ensure client satisfaction; willing to "pitch-in" and help co- workers with their job duties and be an outstanding teammate.
• Detailed record keeping in English is required for logs and inspection sheets. 

Qualifications:

A team-first attitude

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role optimally, you must possess the following minimum qualifications and experience:

• Effective verbal and written communication skills. Ability to communicate well with guests in English. Climb stairs and work on ladders up to 40 feet, push/pull up to 100 lbs., lift /carry up to 50 lbs., grasp, stoop, reach overhead with or without reasonable accommodations.
• Minimum of 2 years’ experience in facilities maintenance
• Ability to follow basic written and verbal directions, climb stairs and work on ladders up to 40 feet, push/pull up to 100 lbs., lift/carry up to 50 lbs., grasp, stoop, reach overhead
• High School Diploma or GED equivalent.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• 3-5 years or more of related experience
• Current State’s driver’s license

Why do team members like working for us: Extraordinary People, Exceptional Benefits:

• Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
• Recognition Programs and Rewards
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities
• And more!

What will I be doing?

As a Maintenance Tech II you would be responsible for maintaining the guestrooms, public spaces, back of the house areas in good repair ensuring an attractive and well-maintained property with your primary focus on guest relations and problem resolution. Assignments relate to a variety of skills that include but not limited to painting, stucco, texturing, drywall, staining, knockdown and popcorn ceilings. Work well with customers and staff members and drive company success through performing the following tasks to the highest standards:

• Interacts with guest for problem resolution. Basic appliance troubleshooting and repair Basic air-conditioning controls Intermediate skills in drywall, painting/staining and wall vinyl repairs.
• Troubleshoot plumbing fixtures including drain cleaning. Change Filters
• Maintain all guestroom and public space equipment Replace Caulk Tile/Grout Door repair to include locking mechanisms and hinges. Inspects rooms for pest intrusion Inspects and replaces cosmetic appliance components
• Replace light bulbs and ballasts Repair closet/drapery tracks, replacement of furniture Stain furniture and repair knicks and gouges. Replace remote control batteries Unclog toilets and sinks. Touch-up paint Glue peeling wallpaper.
• Execute planned scheduled preventative maintenance Replaces faulty plumbing components. Maintain accurate functioning of all equipment and tools.
• Establishes a clear line of communication with the engineering leadership. Assist other maintenance staff on special projects. Responding to all guest requests to ensure client satisfaction; willing to "pitch-in" and help co- workers with their job duties and be an outstanding teammate.
• Detailed record keeping in English is required for logs and inspection sheets.