Front Desk Night Auditor

The Part-Time Night Auditor at Valdoro Mountain Lodge in Breckenridge, CO is responsible for overseeing overnight resort operations, ensuring accurate nightly financial reconciliation, and providing exceptional guest service during late-night hours.

Compensation: $22.00/hr

Schedule: Monday and Tuesday 11:00 PM - 7:00 AM, with some variation due to operation needs

Extraordinary People, Exceptional Benefits

• Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
• Recognition Programs and Rewards
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities
• And more!
  
  

Night Audit / Accounting

• Complete nightly audit procedures accurately and on time
• Balance daily revenue, room charges, taxes, and payments
• Run and distribute required audit and financial reports
• Verify room status and resolve discrepancies between systems
• Ensure all guest folios are accurate and properly posted
  
  

Front Desk & Guest Services

• Greet and assist guests with check-ins, check-outs, and inquiries
• Address guest concerns promptly and professionally during overnight hours
• Process reservations, payments, and account adjustments
• Provide resort information and assist with guest requests
  
  

Safety, Security & Resort Oversight

• Monitor the lobby and public areas to ensure guest safety and security
• Perform periodic property walkthroughs as required
• Respond appropriately to emergencies, alarms, or guest incidents
• Serve as Manager on Duty overnight when applicable, escalating issues per protocol
• Follow all resort safety, emergency, and security procedures
  
  

Communication & Documentation

• Log overnight activity, incidents, and maintenance issues
• Communicate important updates to morning management and departments
• Coordinate with Engineering, Housekeeping, and Security as needed
  
  

Compliance & Professional Standards

• Follow all Hilton Grand Vacations / Valdoro policies and procedures
• Maintain guest confidentiality and data security
• Uphold brand service standards and professional appearance
  
  

Required

• High school diploma or equivalent
• Previous hotel front desk, night audit, or customer service experience preferred
• Basic accounting, math, and cash-handling skills
• Ability to work independently and make sound decisions overnight
• Strong attention to detail and accuracy
• Excellent customer service and communication skills
• Ability to remain calm in emergencies
  
  

Physical & Schedule Requirements

• Ability to work overnight shifts, weekends, and holidays
• Ability to sit or stand for extended periods
• Ability to lift up to 25 lbs occasionally
• Previous night audit experience in a hotel or resort environment
• Hospitality or accounting coursework a plus