Scheduling Assistant – Hillcrest Country Estates

Location: 6021 Grand Lodge Ave, Papillion, NE 68133
Service Line: Hillcrest Country Estates
Schedule: Full-Time

Hillcrest Health & Living is looking for a highly organized, detail-oriented Scheduling Assistant to support staffing operations at Hillcrest Country Estates in Papillion, NE.

Hillcrest Country Estates is a vibrant senior living campus offering multiple levels of care in one beautiful location, including independent living, assisted living, memory support, skilled nursing, and rehabilitation services. Our teams work together to help residents receive the right support at the right time while creating a warm, connected environment that feels like home.

At Hillcrest, our mission is simple: Inspiring people to live their best lives. We are looking for someone who enjoys solving problems, keeping operations organized, and helping ensure residents receive the care and support they need each day.

What You’ll Do

As the Scheduling Assistant, you will help maintain accurate staffing schedules and support daily staffing needs across the community. This role is an important connection point between team members, leadership, and resident care operations.

You will:

• Create and maintain team member schedules to support appropriate staffing levels.

• Communicate schedule updates, staffing needs, and coverage changes clearly and timely.

• Assist with call-ins, open shifts, shift coverage, and last-minute scheduling adjustments.

• Partner with leadership to anticipate staffing gaps and support proactive coverage plans.

• Maintain accurate scheduling records and ensure information is entered correctly in staffing systems.

• Provide administrative support to leadership as needed.

• Assist with onboarding and orientation of new team members.

• Support a positive, professional experience for team members while helping keep daily operations running smoothly.

• Build strong working relationships with leaders, clinical team members, and support staff.

What We’re Looking For

We are looking for someone who is dependable, organized, and comfortable managing multiple priorities in a fast-paced senior living environment.

The right candidate will bring strong attention to detail, clear communication, and a proactive mindset.

Ideal candidates will have:

• Previous scheduling or staffing experience in skilled nursing, long-term care, senior living, healthcare, or a similar setting preferred.

• Experience with healthcare staffing systems, scheduling software, payroll systems, or administrative support preferred.

• Strong organizational skills and attention to detail.

• Ability to prioritize, adapt, and remain calm when schedules change.

• Clear, professional communication skills.

• A reliable, proactive, and team-oriented approach.

• Certified Nursing Assistant experience or certification preferred.

• Comfort using technology and office resources efficiently and effectively.

Education & Credentials

• High school diploma or equivalent required.

• Additional clerical, business office, healthcare, or administrative training preferred.

• Certified Nursing Assistant certification preferred.

Why Hillcrest?

At Hillcrest Country Estates, strong scheduling helps ensure residents receive consistent, quality care and team members have the support they need to succeed.

As a Scheduling Assistant, your work will directly impact daily staffing operations, resident care coverage, and the experience of the team members who serve our community. You will play an important role in helping the campus stay organized, responsive, and ready to meet resident needs.

Physical & Other Requirements

• Must be able to speak, read, and write English.

• Must be able to independently lift up to 35 pounds.

• Must be able to perform repetitive sitting, bending, standing, and movement as needed.

• Must be flexible, calm, and professional in stressful situations.

• Must be able to work in a fast-paced environment with strong attention to detail.

• Must be able to utilize technology and resources efficiently and effectively.

• Possible exposure to communicable diseases and bodily fluids.

• Other duties as assigned.

Ready to Help Keep Care Running Smoothly?

If you are organized, dependable, and enjoy supporting teams behind the scenes, we invite you to apply for the Scheduling Assistant – Hillcrest Country Estates role.

Join Hillcrest Health & Living and help us continue inspiring people to live their best lives through strong teamwork, responsive staffing support, and meaningful service.