What are the responsibilities and job description for the Evening and Weekend Concierges position at Hillcrest Health Services?
Evening and Weekend Concierges
Omaha | Hillcrest Health & Living
Mission: We inspire people to live their best lives.
Pay: $15.50-$18.99 per hour based upon education and experience.
Schedule: Monday-Friday 5:00pm-8:00pm, Saturdays & Sundays 9:00am-6:30pm
Hillcrest is seeking a warm, organized, and service-oriented Concierge to support our residents during evening and weekend hours. This role is the heart of our community’s front desk experience, serving as a trusted liaison for residents, guests, and vendors while providing administrative support to leadership and sales teams.
If you thrive in a fast-paced environment, enjoy helping others, and take pride in creating a welcoming atmosphere, we’d love to meet you.
What You’ll Do
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Serve as the primary point of contact for residents, visitors, and vendors
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Assist residents with personalized services and address concerns promptly and professionally
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Manage incoming calls, greet visitors, and maintain daily activity logs
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Monitor security cameras and conduct routine security checks of common areas
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Coordinate and assist with housekeeping, culinary, salon, spa, and laundry needs as required
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Maintain cleanliness of lobby, administrative areas, and theater
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Support the Administrator and Sales team with clerical and office tasks
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Assist Assisted Living and Memory Support teams as needed
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Help with meeting room setup and takedown
What We’re Looking For
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High school diploma or equivalent required
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Post-secondary clerical or business training preferred
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At least 1 year of administrative or business office experience
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Proficiency with Microsoft Windows and MS Office
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Strong attention to detail and ability to multitask in a fast-paced environment
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Calm, flexible, and professional when handling sensitive or emotional situations
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Comfortable using technology and office systems efficiently
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Ability to lift up to 35 pounds and perform standing, sitting, bending, and repetitive movements
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Ability to read, write, and speak English
Why Hillcrest?
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Mission-driven organization focused on enhancing lives
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Supportive, team-oriented culture
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Opportunity to make a meaningful impact every shift
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Ongoing professional development encouraged
Schedule: Evening and weekend availability required
Salary : $16 - $19