What are the responsibilities and job description for the Director of Compliance position at High Point & Affiliated Organizations?
High Point & Affiliated Organizations is a health and human service agency dedicated to treating and preventing substance use disorders and mental illness. With programs located throughout Southeastern Massachusetts, High Point provides a full continuum of care — including inpatient, outpatient, residential, and community-based services.
We also support survivors of abuse, violence, and families experiencing homelessness. High Point believes that everyone has inherent goodness, worth, and dignity. Our mission is to help individuals and families achieve personal change and improve their quality of life.
Position Summary
The Director of Compliance plays a critical role in ensuring organizational integrity, regulatory adherence, and continuous improvement across all programs. This role oversees audits, investigations, licensing, and compliance monitoring activities to promote the highest standards of ethical and operational performance.
Key Responsibilities
High Points’ main objective is to ensure all employees and their families lead fulfilling and healthy lives. We offer essential resources and support to build and sustain physical, financial, and emotional strength to achieve this. Our focus is on overall well-being so you can concentrate on the things that matter most. Our benefits plan comprises medical, dental, vision, flexible spending and health savings accounts, life insurance, disability, 403b, paid vacation/time off, and other benefits.
High Point and its affiliates are equal opportunity employers. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, sex, national origin, sexual orientation, gender identity, disability, veteran status, or any other protected characteristics.
We also support survivors of abuse, violence, and families experiencing homelessness. High Point believes that everyone has inherent goodness, worth, and dignity. Our mission is to help individuals and families achieve personal change and improve their quality of life.
Position Summary
The Director of Compliance plays a critical role in ensuring organizational integrity, regulatory adherence, and continuous improvement across all programs. This role oversees audits, investigations, licensing, and compliance monitoring activities to promote the highest standards of ethical and operational performance.
Key Responsibilities
- Complaints & Grievances: Oversee the intake, investigation, resolution, and tracking of complaints and grievances; ensure timely reporting and follow-up according to regulatory standards.
- Investigations: Lead internal investigations related to compliance, safety, patient rights, and regulatory concerns; collaborate with HR, legal counsel, and external agencies as necessary.
- Licensing & Contracting: Support licensing, contracting, and audit preparation (e.g., BSAS, HCQ, Joint Commission) and ensure ongoing compliance readiness.
- MOU/QSOA/Contract Management: Manage MOUs, QSOAs, and contracts to ensure currency, tracking, and adherence to standards.
- Compliance Email Review: Triage compliance-related communications, coordinate responses, and track follow-up actions.
- Risk Assessments: Conduct systematic reviews of programs to assess compliance and identify potential risks, recommending proactive improvements.
- Audits: Lead compliance audits to ensure adherence to regulatory and internal standards.
- Compliance Platform Monitoring: Maintain and enhance the compliance management platform for effective tracking and reporting.
- Corporate Compliance Oversight: Support the Corporate Compliance Plan through monitoring, training, and corrective actions.
- Reporting: Maintain accurate records and generate detailed reports highlighting trends, risks, and key findings for leadership review.
- Additional Duties: Perform other compliance-related responsibilities as assigned by the Chief Quality & Compliance Officer or Chief Executive Officer.
- Bachelor’s or master’s degree in healthcare administration, Public Health, Business Administration, Nursing, Regulatory Affairs, or Risk Management.
- 2–5 years of experience in compliance, quality, or regulatory roles (preferably in healthcare, behavioral health, or substance use disorder settings).
- Proven experience leading audits, investigations, and risk management initiatives.
- Strong knowledge of federal, state, and local regulations (e.g., 105 CMR, HIPAA, 42 CFR Part 2).
- Exceptional leadership, interpersonal, and analytical skills.
- Experience with compliance tracking systems (e.g., Tableau, Power BI, EHR platforms) preferred.
- Proficiency in Microsoft Office Suite required.
- High ethical standards, integrity, and sound judgment.
High Points’ main objective is to ensure all employees and their families lead fulfilling and healthy lives. We offer essential resources and support to build and sustain physical, financial, and emotional strength to achieve this. Our focus is on overall well-being so you can concentrate on the things that matter most. Our benefits plan comprises medical, dental, vision, flexible spending and health savings accounts, life insurance, disability, 403b, paid vacation/time off, and other benefits.
High Point and its affiliates are equal opportunity employers. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, sex, national origin, sexual orientation, gender identity, disability, veteran status, or any other protected characteristics.
Salary : $65,000 - $108,000