What are the responsibilities and job description for the IT Support Specialist position at High Country Search Group?
A Colorado-based utilities firm is seeking an IT Support Specialist to join their team. This company is very well established and has seen tremendous growth over recent years. This is a 3-month contract position with the opportunity to be hired permanently.
The role will allow this individual to truly take ownership and directly see the impact of their technical contributions as well as be responsible for the IT support systems that are vital for company growth at a national level. This person will install, assess, and configure laptops, desktops, servers, and workstations, including peripheral equipment and software.
You’ll work with the infrastructure team and be responsible for maintaining the inventory of all IT equipment, software, and software licenses, as well as managing computer setup and deployment.
This person will help execute the technical vision and roadmap that aligns infrastructure activities and projects with company goals and core values.
This would offer a contract hourly rate of $33-36/hour and $70-75k salary with an annual bonus if hired perm.
This is 100% on-site position in Lakewood. As such, only local candidates from the Denver Metro area will be considered.
Responsibilities:
- Administers laptops, desktops, printers and provides overall technical support for operating systems, drivers, software and basic connectivity
- Collect details before escalating critical and/or complex cases;
- Manages computer setup and deployment using standardized hardware, images, and software.
- Assign users and computers to proper groups in Active Directory (or other management tools) as appropriate.
- Performs timely workstation hardware and software upgrades as required.
- Monitor network and technology health and respond to hardware issues as they arise; help build, test, and maintain new servers, laptops, PC, and other network technology as needed.
Requirements:
2-3 years experience with:
- Windows OS 10/11, Microsoft Office, Active Directory, MS Exchange, Office365,
- Networking and mobile devices
- Zoom/Slack familiarity
- Configuring desktop devices
- Good organizational skills and tremendous work ethic
Salary : $70,000 - $75,000