What are the responsibilities and job description for the Quality Assurance Specialist position at HEYTEA?
Responsibilities
- Understand the basic food safety requirements and regulations in the local area, and conduct food safety audits of stores according to brand related requirements (on site or on line);
- By analyzing the audit results of on-site/online food safety, monitor the food safety and hygiene implementation of chain stores;
- Supervise and track the on-site audit effectiveness of local third-party service providers to ensure the quality of their reports and effective identification of risks;
- Conduct food safety calibration/training for third-party service providers or special stores, and provide guidance to enhance personnel's quality awareness;
- Ensure the uniformity of audit standards and stable output of reports within the region through calibration communication and other forms;
- Conduct investigation and tracking of special abnormal quality cases to understand the situation of quality abnormalities;
- Maintain good communication with the local regional operations team and assist in handling possible abnormal reports, appeals, or other matters.
Qualifications
- Have a certain understanding of food safety, strong communication and coordination skills, data analysis ability, and learning ability;
- Being honest and upright, hardworking, with a high sense of responsibility and self drive;
- Having internship/work experience in catering stores/food factories/food related fields is preferred, or having a major in food related fields is preferred;
- Food safety related training/certificates is preferred.