What are the responsibilities and job description for the IT Onsite Technician position at Hemmersbach?
Enthuse customers and provide best experience through best in class hardware, software and technical support services
Job Description
Hemmersbach is seeking a highly skilled and experienced Onsite Technician at an L2 level to join our team. As an Onsite Technician, you will provide technical support to our clients at their location, working with data centers, servers, and enterprise-level IT infrastructure.Key Responsibilities:Provide technical support onsite to our clients at their location, with a focus on data centers, servers, and enterprise-level IT infrastructure.Diagnose, troubleshoot, and resolve hardware and software issues for data centers, servers, and other peripherals.Install, configure, and maintain data center hardware, including servers, switches, and storage systems.Participate in project rollouts and deployments, working with data centers and other enterprise-level IT infrastructure.Maintain accurate records of repairs, inventory, and equipment.Ability to lift up to 50 lbs and travel as needed based on customer demand.Requirements
Minimum of 2 - 5 years of experience as a Data Center Technician, Server Technician, or similar roleExperience working with enterprise-level IT infrastructureStrong knowledge of data center hardware and software, including servers, switches, and storage systemsFamiliarity with Windows OS, Linux, and various software applicationsValid driver’s license, reliable vehicle and willingness to travel between client sitesKnowledge of TCP/IP and networking protocolsThis role is an Hourly Non-Exempt position with a targeted salary range of $46,000 – $57,000 USD, based on experience and skillsets.Candidates must be legally authorized to work in USA on a permanent, unrestricted basis. This role is not eligible for visa sponsorship, including student or temporary work authorization programs.Company Description
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.Salary : $46,000 - $57,000