Field Service Technician

Job Description

Key Responsibilities: Provide technical support for PCs, printers, servers, and data center equipment Communicate professionally with clients and ensure satisfaction Install, upgrade, and repair IT hardware and infrastructure Collaborate with dispatch, engineers, and project teams Troubleshoot hardware, software, and network issues Support HP servers and enterprise environments Track inventory and provide service updates 

Requirements

Minimum of 2–3 years of experience in IT support, including printers, servers, data centers, or enterprise-level projectsExperience troubleshooting hardware, software, and networking issuesStrong customer service and client-facing communication skillsWillingness to commute long distances between customer sitesAbility to work independently and manage multiple service needsAvailability to support rotational schedules or on-call coverage when requiredExperience supporting HP servers or enterprise infrastructure preferredThis role is an Hourly Non- Exempt position with a targeted hourly range of $24- $25 USD based on experience and skillsets.

Company Description

Hemmersbach is seeking a customer-focused Field Technician to deliver onsite and remote IT support for enterprise and consumer clients. The role includes installing, upgrading, repairing, and maintaining PCs, printers, servers, and data center equipment. The ideal candidate has experience with hardware support, networking, and HP server environments, and provides high-quality customer service while representing the company at client sites.