What are the responsibilities and job description for the IT Field Technician position at Hemmersbach?
Enthuse customers and provide best experience through best in class hardware, software and technical support services
Job Description
Provide technical support for PCs, printers, servers, and data center equipmentCommunicate professionally with clients and ensure satisfactionInstall, upgrade, and repair IT hardware and infrastructureCollaborate with dispatch, engineers, and project teamsTroubleshoot hardware, software, and network issuesSupport HP servers and enterprise environmentsTrack inventory and provide service updatesRequirements
Minimum of 2–3 years of experience in IT support, including printers, servers, data centers, or enterprise-level projectsExperience troubleshooting hardware, software, and networking issuesValid driver’s licenseAbility to lift and carry equipment up to 50 lbsAbility to work independently and manage multiple service needsAvailability to support rotational schedules or on-call coverage when requiredExperience supporting HP servers or enterprise infrastructure preferredAbility to collaborate effectively with project and support teamsCompany Description
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.