What are the responsibilities and job description for the Desktop Support Technician position at Haystack?
Desktop Support ACS | Park Avenue, NY
We're working with NTT DATA on this exciting opportunity.
Join NTT DATA as a Desktop Support ACS and be part of a team that values quality, integrity, and commitment. This 12-month on-site contract position offers the chance to grow professionally and personally within a company that is impacting core business operations with industry-leading outsourcing services.
Key Responsibilities
We're working with NTT DATA on this exciting opportunity.
Join NTT DATA as a Desktop Support ACS and be part of a team that values quality, integrity, and commitment. This 12-month on-site contract position offers the chance to grow professionally and personally within a company that is impacting core business operations with industry-leading outsourcing services.
Key Responsibilities
- Install, upgrade, support, and troubleshoot for computer (desktops & laptops) hardware, mobile devices (tablets), printers, scanners, and any other supported devices
- Perform general preventative maintenance tasks on computer (desktops & laptops) hardware, mobile devices (tablets), printers, scanners, and any other supported devices
- Diagnose and resolve software issues, operating system issues, and network issues
- Interact with End Users to identify IT issues, provide easy to understand explanation of the resolution, and to provide timely updates on progress of their IT issues
- 2 years desktop and/or deskside experience
- High School Diploma or equivalent
- Must have reliable personal transportation (Automobile)
- Ability to physically perform general office requirements (ability to lift 50lbs)