What are the responsibilities and job description for the Accounts Receivable Specialist position at Haulotte US, Inc.?
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Haulotte US Inc., a subsidiary of Haulotte Group—a worldwide manufacturer of people and material lifting equipment—is seeking a detail-oriented Accounts Receivable Specialist to join our Finance team. This role plays a key part in ensuring accuracy and efficiency within our accounts receivable processes while maintaining exceptional customer service.
Position Overview
The Accounts Receivable Specialist is responsible for collecting on open account balances for assigned customer accounts, performing account reconciliations, monitoring accounts for non-payment or irregularities, preparing and processing approved adjustments, and researching and resolving payment discrepancies.
You will also handle customer refunds, process daily invoices, and communicate with both internal and external customers to ensure all transactions are properly documented and resolved in a timely manner.
Key Responsibilities
Haulotte US Inc., a subsidiary of Haulotte Group—a worldwide manufacturer of people and material lifting equipment—is seeking a detail-oriented Accounts Receivable Specialist to join our Finance team. This role plays a key part in ensuring accuracy and efficiency within our accounts receivable processes while maintaining exceptional customer service.
Position Overview
The Accounts Receivable Specialist is responsible for collecting on open account balances for assigned customer accounts, performing account reconciliations, monitoring accounts for non-payment or irregularities, preparing and processing approved adjustments, and researching and resolving payment discrepancies.
You will also handle customer refunds, process daily invoices, and communicate with both internal and external customers to ensure all transactions are properly documented and resolved in a timely manner.
Key Responsibilities
- Review and monitor assigned customer accounts to ensure collection of outstanding balances.
- Communicate with customers via phone and email regarding current and past due balances, maintaining a professional and service-oriented approach.
- Prepare, validate, and process accounts receivable adjustments and customer refunds.
- Research and resolve payment discrepancies quickly and accurately.
- Operate within the M3 ERP system to record, store, and analyze account information.
- Process and print daily invoices for mailing and filing in shared network folders.
- Identify and process credit card payments through M3.
- Document all customer communications in compliance with company procedures.
- Escalate delinquent accounts to management per company guidelines.
- Ensure compliance with all federal, state, and corporate policies and regulations.
- Education: Associate degree in Accounting, Finance, or a related field (or equivalent experience).
- Experience: Minimum of 3 years’ experience managing accounts receivable in a corporate environment.
- Skills:
- Solid understanding of accounting principles.
- Proficiency with ERP systems (M3 experience a plus).
- Strong Excel and data analysis skills.
- Excellent time management and organizational abilities.
- Outstanding communication and customer service skills.
- Ability to multitask and maintain accuracy under pressure.
- Adaptability and flexibility to shift between multiple priorities.
- Strong analytical and problem-solving capabilities.
- Clear and effective written and verbal communication.
- Collaborative mindset with the ability to coordinate across departments.
- Growth Opportunities: We offer continuous learning and development opportunities to help you grow in your career.
- Innovative Environment: Be part of a forward-thinking company that values innovation and excellence.
- Supportive Team: Work with a collaborative and supportive team that values your contributions.
- Competitive Benefits: Enjoy a comprehensive benefits package
- Medical
- Dental
- Vision
- Vacation
- Sick
- 401k
- Long-Term & Short-Term Disability
- Life Insurance
- Haulotte US Inc is an EEO organization. **