What are the responsibilities and job description for the Housekeeper/Room Attendant position at Hampton Inn By Hilton?
Job Summary
The Housekeeper is responsible for maintaining the overall cleanliness and appearance of the hotel to ensure a comfortable, sanitary, and welcoming environment for all guests. This includes cleaning guest rooms, common areas, and other assigned spaces according to company standards.
Responsibilities
- Clean and tidy all areas to the standard of cleanliness within time limits.
- Greet guests in a friendly and professional manner, respond to their requests and inquiries, and inform others of requests when required.
- Create daily job lists and record all serviced rooms.
- Maintain equipment in good condition.
- Report on any shortages, damages, or security issues
- Follow hotel procedures for handling lost and found items and report any valuable findings.
- Check stocking levels of all consumables.
- Assist guests with luggage, directions, and other requests as needed.
- Communicate effectively with the front desk, maintenance, and other hotel staff to provide excellent service.
- Comply with health and safety regulations and act in line with company policies and licensing laws.
Qualifications
- High school diploma or GED
- Experience in a hotel or a related field preferred but not required.
- Proper cleaning techniques, chemical handling, and usage of equipment
- The ability to effectively communicate verbally.
- Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
- Must be willing and able to work a varied schedule that may include evenings, nights, weekends, and holidays.
Job Types: Full-time, Part-time
Pay: $17.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Ability to Commute:
- Foothill Ranch, CA 92610 (Required)
Work Location: In person
Salary : $17