What are the responsibilities and job description for the Housekeeper/Laundry Worker/front desk/breakfast position at Hampton by Hilton?
Overview
Join our dynamic hospitality team as a Housekeeper, Laundry Worker, Front Desk Associate, and Breakfast Attendant! In this multifaceted role, you will be the cornerstone of guest satisfaction by maintaining a pristine environment, delivering exceptional customer service, and ensuring smooth daily operations. Your energetic approach and attention to detail will help create a welcoming atmosphere where guests feel valued and cared for from check-in to check-out. This paid position offers a fantastic opportunity to develop versatile skills within the hospitality industry while contributing to an outstanding guest experience.
Responsibilities
- Perform thorough cleaning of guest rooms and public areas using appropriate cleaning techniques and equipment, including vacuuming, dusting, mopping, and sanitizing surfaces.
- Handle laundry duties efficiently by washing, drying, folding, and organizing linens and guest clothing with proper chemical handling procedures.
- Manage front desk operations by greeting guests warmly, checking them in and out promptly, and providing accurate information about hotel amenities and services.
- Prepare and serve breakfast items in accordance with health and safety standards, ensuring a pleasant dining experience for all guests.
- Maintain sanitation standards by properly handling cleaning chemicals and adhering to safety data sheets (SDS) guidelines to prevent accidents or chemical exposure.
- Assist with hotel emergency procedures when necessary, ensuring guest safety at all times.
- Use cleaning equipment effectively while practicing manual handling techniques to prevent injury during heavy lifting or repetitive tasks.
- Support hotel housekeeping management by reporting maintenance issues or safety concerns promptly.
Qualifications
- Previous janitorial or custodial experience is preferred, especially within hotel housekeeping or hospitality settings.
- Knowledge of floor care techniques including carpet cleaning, polishing, and chemical agent handling.
- Familiarity with cleaning equipment such as vacuums, buffers, and steam cleaners.
- Strong customer service skills with the ability to communicate clearly and professionally with guests and team members.
- Ability to perform heavy lifting safely and handle manual tasks efficiently throughout the shift.
- Understanding of hotel housekeeping management procedures and sanitation standards.
- Experience with hotel emergency procedures and adherence to safety protocols is advantageous.
This role is perfect for motivated individuals eager to contribute to a vibrant hospitality environment while honing their skills in cleaning, customer service, and operational excellence. Join us in creating memorable stays for our guests through dedication, professionalism, and a positive attitude!
Work Location: In person
Benefits:
Employee Discounts, Job Training, Vacation & Paid Time OffSalary : $27,099 - $31,137