Counter Server Dune Cafe

Job Title: Counter Server Dune Café

Department: Food & Beverage

Reports To: Director of Outlets

Status: Full-time, Hourly

Pay: $17 per hour plus tips

Location: Gurney’s Resorts & Seawater Spa, Montauk, NY

About Gurney’s:
Gurney’s Resorts & Seawater Spa is a premier luxury destination offering unparalleled oceanfront experiences in Montauk. Our mission is to create a unique, effortlessly elegant experience for our guests.

Dune Café offers a relaxed yet refined coastal experience centered around fresh, vibrant, and health-forward cuisine. Located steps from the ocean, our café delivers thoughtfully prepared salads, smoothie bowls, and light fare designed to energize and refresh our guests throughout the day. We combine effortless beachside living with elevated hospitality—where every detail, from presentation to service, reflects our commitment to quality.

Job Summary:
The Counter Server at Dune Café is the face of the guest experience, responsible for crafting beautiful, made-to-order salads and smoothie bowls while delivering warm, attentive service. This role requires speed, precision, and a strong eye for presentation, ensuring each dish reflects the clean, vibrant aesthetic of our brand.

Key Responsibilities

Guest Experience

• Welcome each guest with a polished, friendly, and approachable demeanor
• Provide knowledgeable guidance on menu offerings, ingredients, and dietary accommodations
• Create a seamless and elevated counter service experience reflective of a luxury coastal property

Food Preparation & Presentation

• Prepare salads and smoothie bowls to order with consistency and attention to detail
• Execute recipes with precision while maintaining speed during high-volume periods
• Ensure all items are presented with a clean, vibrant, and visually appealing finish

Operational Excellence

• Accurately input orders into Simphony POS and process payments efficiently
• Maintain full station readiness, including prep of fruits, vegetables, grains, and toppings
• Monitor inventory levels and communicate restocking needs to management

Cleanliness & Standards

• Uphold strict food safety and sanitation standards
• Maintain a pristine and organized workstation at all times
• Follow all health department regulations and internal SOPs

Qualifications

• Experience in a café, juice bar, or fast-casual environment preferred
• Strong communication skills
• Ability to multitask and perform under pressure in a fast-paced setting
• Basic food preparation skills
• Availability to work weekends, holidays and peak summer periods

Preferred Attributes

• Calm and solution-oriented under pressure
• Strong sense of urgency with a guest-first mindset
• Ability to anticipate needs and problem-solve proactively
• Team-oriented with strong communication skills

Pay Range and Compensation Package:

• $17.00 per hour plus tips
• Employee discounts on resort amenities and services.
• Opportunities for career advancement within the resort.
• Positive and dynamic team environment.