What are the responsibilities and job description for the Manufacturing Technician II position at GTT, LLC?
Primary Job Title:
Courtroom Technician
Courtroom Technician
Alternate/Related Job Titles:
IT Support Technician
Audio Visual Technician
Help Desk Technician
Desktop Support Specialist
IT Support Technician
Audio Visual Technician
Help Desk Technician
Desktop Support Specialist
Location:
Presque Isle, ME
Presque Isle, ME
Onsite Flexibility:
Remote
Remote
Contract Details (Contract roles only):
- Position Type: Contract
- Contract Duration: Not specified
- Start: As Soon As Possible
- Pay Rate: $28 - 28.01/hr
Job Summary:
The Courtroom Technician (CT) is a technical support professional responsible for assisting with courtroom technology, including desktop and laptop systems, audio/video equipment, and remote hearing platforms. This role supports Judicial Branch employees and courtroom participants, ensuring reliable and secure technology operations across court facilities.
The Courtroom Technician (CT) is a technical support professional responsible for assisting with courtroom technology, including desktop and laptop systems, audio/video equipment, and remote hearing platforms. This role supports Judicial Branch employees and courtroom participants, ensuring reliable and secure technology operations across court facilities.
Key Responsibilities:
- Provide technical support for staff and courtroom participants in person or remotely.
- Support desktops, laptops, printers, scanners, and various operating systems.
- Set up and maintain audio/video equipment, document cameras, and presentation tools.
- Support VOIP desk phones and audio listening equipment.
- Diagnose and resolve tier 1 computer issues and assist with help desk tickets.
- Host remote video proceedings when required.
- Install, repair, and replace equipment across Judicial Branch facilities.
- Maintain hardware inventory including serial numbers, locations, and equipment status.
- Support systems used for electronic recordkeeping.
- Assist in drafting technical procedures and documentation.
- Coordinate with vendors and IT teams for service requests.
- Assist in delivering IT training to staff.
- Ensure systems operate securely and reliably.
Required Experience:
- Entry-level experience with IT support or related technical field
- Experience supporting computers, devices, and users in a professional environment
- Experience diagnosing and resolving tier 1 technical issues
Nice-to-Have Experience:
- Experience supporting courtroom or legal environments
- Multi-platform support experience (Windows, OSX, Android, iOS, etc.)
- Experience with remote conferencing tools such as Zoom
Required Skills:
- Experience with videoconferencing and audiovisual equipment support
- Basic working knowledge of audio equipment
- Ability to diagnose and fix tier 1 computer issues
Preferred Skills:
- Strong customer service and communication skills
- Ability to work in high-stress environments
- Time management and prioritization skills
- Problem-solving and critical thinking abilities
Additional Skills from Original Description:
- Knowledge of VOIP systems and telecommunication tools
- Familiarity with presentation software and document cameras
- Ability to communicate technical concepts in layman terms
- Ability to learn and adapt to new technologies quickly
- Knowledge of hardware inventory management
- Ability to support multiple operating systems (Windows, OSX, Unix, Android, iOS, etc.)
- Ability to work independently and escalate issues appropriately
- Valid driver’s license and ability to travel as needed
Benefits:
- Medical, Vision, and Dental Insurance Plans
- 401k Retirement Fund
About the Client:
Augusta, ME-based organization with over 12,000 employees and $12 billion in operations, providing services across justice, transportation, education, economic development, business regulation, and cultural enrichment sectors.
Augusta, ME-based organization with over 12,000 employees and $12 billion in operations, providing services across justice, transportation, education, economic development, business regulation, and cultural enrichment sectors.
About GTT:
GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.
GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.
Job Number:
26-02772
26-02772
Hashtags:
#gttic #gttjobs
#gttic #gttjobs
Global Technical Talent is a subsidiary of Chenega Corporation (www.Chenega.com) with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.
We are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.
There is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: https://bit.ly/gttcareers
Awards
SIA’s Fastest Growing Staffing Firm: 2023 and 2015
SIA’s Best Staffing Firm to Work for: 2019 -2023
Inc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015
Randstad Preferred Supplier: 2020 - 2023
TechServe Alliance Excellence Award. 2019
NH Business Magazines Fast 5 fastest growing companies
Ernst & Young Entrepreneur of the Year Finalist: 2015
We are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.
There is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: https://bit.ly/gttcareers
Awards
SIA’s Fastest Growing Staffing Firm: 2023 and 2015
SIA’s Best Staffing Firm to Work for: 2019 -2023
Inc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015
Randstad Preferred Supplier: 2020 - 2023
TechServe Alliance Excellence Award. 2019
NH Business Magazines Fast 5 fastest growing companies
Ernst & Young Entrepreneur of the Year Finalist: 2015
Salary : $28 - $28