HRIS Manager

The Greater Cleveland Regional Transit Authority (RTA) provides transportation services for 150,000-200,000 customers on a typical weekday, or about 45 million rides annually, through a variety of services. In 2016, RTA provided 18.1 million vehicle-miles of service on all modes - HealthLine, bus, Paratransit, light rail, heavy rail, and vanpools. RTA is the 2019 recipient of the prestigious American Public Transportation Association (APTA) Gold award for Bus Safety & Security Excellence. We are proud to be one of northeast Ohio’s major employers with a workforce of over 2,100 employees carrying out our mission of Connecting the Community.

We offer a wide range of comprehensive benefits and programs to support the health and wellness of employees and family members including health benefits (medical, dental and vision), a wellness incentive program and participation in the Ohio Public Employee Retirement System (OPERS.)

Reporting to the Senior Director of Employee and Labor Relations and Compliance, the Human Resources Information System (HRIS) Manager is a critical point of contact for GCRTA’s Human Resources Division, management, internal stakeholders, and employee population. Responsible for servicing HRIS-related needs throughout GCRTA including, but not limited to, employee life-cycle transactions, system configuration, integrations, security and access, audits, report writing, and other data information requests. Manages and maintains the HRIS systems, including Oracle and Kronos Time & Attendance (T&A), recommends service improvements, and develops departmental procedures and training. Leads and develops the HRIS team of specialists and coordinators while partnering with stakeholders to facilitate efficient operations that meet current and future business needs, ensures data integrity and system functionality, coordinates and implements ongoing system enhancements, supports system integrations, and monitors the system when changes and upgrades occur.

Manages the HRIS team and develops strategy by creating workplans and managing the workload, including establishing priorities, to balance new initiatives, system implementations, annual and periodic tasks, daily transactional work, and ad hoc data requests. Meets organizational and compliance requirements that may be dictated by contractual negotiations, evolving business needs, technology upgrades, or legislation.

Develops partnerships with internal stakeholders and vendors by serving as a liaison with other HR departments such as Benefits, Talent Acquisition, Labor and Employee Relations, Compensation, and Training as well as Payroll, MIS, Budget, and Operations. Develops relationships, coordinates work activities, and manages projects to enhance existing processes and workflows and effectively implements new initiatives. Partners with software vendors such as Oracle and UKG to resolve issues and expand knowledge of application functionality.

Re-engineers processes by leading, initiating, coordinating and participating in continuous efforts to improve productivity, processes, and workflows as they are identified by deficiencies, audits, and issues. Leads and develops HRIS team in continuous improvement efforts utilizing cross-functional training, procedures, and end-user training.

Manages HRIS projects through stages of requirements, design, development, testing, and implementation. Includes research, removing barriers, and issue resolution. Develops HRIS team members to manage their projects and priorities.

Manages HRIS system and data maintenance through audits, report requests, data requests, and data loads. Leads the HRIS team through system implementations, upgrades, and patch testing. Manages Oracle and Kronos configuration and system access.

Maintains awareness of current GCRTA policies and HRIS technology focusing on service and technology enhancements, examines trends in HRIS training, materials, and techniques. Continuously expands knowledge in HR, GCRTA policies, labor contracts, HRIS applications, and tools through classes, reading, CBTs, or other training. Promotes knowledge sharing and team development on these subjects.

Minimum Requirements:

• 5 to 7 years of experience with technical and supervisory responsibilities working with HR and time and attendance systems for a medium to large organization.

• Bachelor’s degree in information services, business administration, human resource management, or related field. In lieu of a bachelor’s degree, an associate degree with 5 years, or a high school diploma with 9 years of related work experience will be considered.
  

Working Conditions: The working conditions described below are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

• Environmental Conditions: This person will work predominantly in an office type environment.

• Physical Demands: While performing the duties of this job, the employee is regularly required to sit for up to 8 or more hours a day. The employee is frequently required to see, hear and speak. The employee may be required to work at a desk-top computer for more than 5 hours a day.

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  Mental Demands: Reading, watching, studying, observing, focused listening, auditing, inspecting, proofreading, evaluating. Ability to give, receive and analyze information, prepare written materials. Ability to communicate effectively (verbal and written); interpret policy, procedures and data.