What are the responsibilities and job description for the Dual Rate Cage Supervisor/Cashier (Seasonal) position at Granite State Gaming & Hospitality?
About Granite State Gaming & Hospitality, LLC
Granite State Gaming & Hospitality, a subsidiary of G2 Gaming, is committed to supporting community nonprofit organizations New Hampshire through innovative entertainment, hospitality and gaming experiences. Our accomplished team of industry professionals have more than 150 years of experience and are ready to take charitable gaming to a whole new level; creating world-class venues, infusing more economic opportunities into the markets we serve while helping New Hampshire nonprofits thrive. We believe our innovative player experiences and enhanced operations can be a partnership that helps provide valuable resources directly to those organizations that are helping our friends and neighbors. We are currently open and developing first class gaming venues in Rochester, Hampton, and Littleton.
What You'll Expect
As a Seasonal Dual Rate Cage Supervisor/Cashier, you’ll oversee daily casino cage operations to ensure all cash, chip, and transaction activities are accurate, secure, and compliant with regulations. You’ll supervise cage staff, safeguard assets, and provide exceptional service to guests and team members. This is a seasonal position that runs from May through mid to late September.
What You'll Do
Granite State Gaming & Hospitality, a subsidiary of G2 Gaming, is committed to supporting community nonprofit organizations New Hampshire through innovative entertainment, hospitality and gaming experiences. Our accomplished team of industry professionals have more than 150 years of experience and are ready to take charitable gaming to a whole new level; creating world-class venues, infusing more economic opportunities into the markets we serve while helping New Hampshire nonprofits thrive. We believe our innovative player experiences and enhanced operations can be a partnership that helps provide valuable resources directly to those organizations that are helping our friends and neighbors. We are currently open and developing first class gaming venues in Rochester, Hampton, and Littleton.
What You'll Expect
As a Seasonal Dual Rate Cage Supervisor/Cashier, you’ll oversee daily casino cage operations to ensure all cash, chip, and transaction activities are accurate, secure, and compliant with regulations. You’ll supervise cage staff, safeguard assets, and provide exceptional service to guests and team members. This is a seasonal position that runs from May through mid to late September.
What You'll Do
- Supervise daily cage operations, including cash handling, chip transactions, check cashing, and bank balancing
- Ensure compliance with Title 31 guidelines and internal controls
- Monitor cage transactions to prevent theft, fraud, or loss
- Handle escalated guest concerns with professionalism
- Maintain accurate transaction and cash count records
- Perform vault functions, including custody of currency, coin, checks, and related records
- Complete fills and drops in TRMs and recyclers
- Address staff issues, maintain a positive work environment, and assist with training
- Prepare incident reports and escalate regulatory concerns as needed
- Balance assigned bank drawers and maintain accurate records
- Exchange chips, cash, and vouchers for guests in a timely, courteous manner
- Process jackpots, table fills, credits, and credit card/EFTPOS advances
- Assist with clearing and resetting HHR machines
- Support other cashiers and assist the Cage Shift Manager as needed
- High school diploma or equivalent
- Previous gaming or banking experience preferred
- Excellent customer service, organizational, and analytical skills
- Strong problem-solving abilities and attention to detail
- Ability to obtain and maintain a Gaming license
- Must be able to work in a loud, smoky environment with occasional exposure to temperature extremes
- Physical mobility, agility, and ability to lift up to 10 lbs. required