What are the responsibilities and job description for the Front Desk Receptionist position at Grand Continent Hotels Group -- Ramada by Wyndham?
Job Overview
We are seeking an energetic and professional Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your positive attitude and organizational skills will help create a friendly and efficient environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management skills while supporting daily business functions.
Duties
- Greet visitors and clients warmly, ensuring a professional first impression at all times
- Answer multi-line phone systems promptly, directing calls accurately and courteously
- Manage appointment scheduling and calendar coordination using productivity software
- Handle data entry tasks with precision, including maintaining filing systems and updating spreadsheets
- Assist with office management duties such as ordering supplies, organizing files, and maintaining cleanliness
- Provide customer support by addressing inquiries, providing information, and resolving issues efficiently
- Use computer literacy skills to prepare documents, proofread correspondence, and perform word processing tasks
Experience
- Previous office experience or clerical experience demonstrating strong organizational skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with spreadsheets and data entry tools
- Experience with multi-line phone systems and phone etiquette to ensure clear communication
- Bilingual abilities are highly preferred to serve diverse client needs effectively
- Technical proficiency with office management software such as QuickBooks is a plus
- Demonstrated ability to manage time effectively, prioritize tasks, and handle multiple responsibilities simultaneously
- Strong customer service skills with a focus on professionalism and positive client interactions
Join us in delivering outstanding service while honing your administrative expertise! This role is perfect for motivated individuals eager to thrive in a dynamic office environment.
We are located at: 2102 S Jeffers Street , North Platte, NE, US, 69101
Pay: $15.50 - $16.50 per hour
Expected hours: 24.0 – 40.0 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- Referral program
Work Location: In person
Salary : $16 - $17