What are the responsibilities and job description for the Food Service Supervisor -- Restaurant position at Grand Continent Hotels Group -- Ramada by Wyndham?
Job Overview
We are seeking a dynamic and motivated RESTAURANT Food Service Supervisor to lead our restaurant team with energy and enthusiasm! In this vital role, you will oversee daily operations, ensure exceptional customer service, and maintain high standards of food quality and safety. Your leadership will inspire staff, streamline processes, and create a welcoming environment that keeps guests coming back. This position offers an exciting opportunity to manage a fast-paced food service environment while fostering teamwork and operational excellence.
Responsibilities
- Supervise daily restaurant operations, ensuring smooth shift transitions and efficient workflow
- Lead and motivate team members, providing training, coaching, and performance feedback to enhance service quality
- Oversee food preparation, cooking, and presentation to uphold quality standards and consistency
- Manage inventory control, including ordering supplies, monitoring stock levels, and minimizing waste
- Operate POS systems such as Aloha POS or Micros POS for order processing, cash handling, and sales reconciliation
- Enforce food safety protocols and sanitation standards in compliance with health regulations
- Handle customer inquiries, resolve complaints promptly, and ensure an outstanding dining experience
- Assist with staffing schedules, interviewing candidates, and managing shift coverage
- Conduct regular staff training on food handling, customer service, and operational procedures
- Analyze profit and loss reports to identify opportunities for revenue growth and cost savings
Qualifications
- Proven experience in quick service or fast food restaurant management with a strong background in food preparation and kitchen operations
- Demonstrated supervisory or managerial experience in the food industry or hospitality sector
- Familiarity with POS systems such as Aloha POS or Micros POS; cash handling expertise required
- Knowledge of food safety management practices and sanitation standards
- Excellent team management skills with the ability to train, motivate, and develop staff effectively
- Strong communication skills for managerial tasks including interviewing, staff training, and customer interactions
- Ability to perform basic math calculations accurately for inventory control and cash handling
- Experience in managing hospitality teams within casual dining or fine dining environments preferred
- Capable of multitasking in a fast-paced setting while maintaining attention to detail
- Flexibility to work various shifts including evenings, weekends, and holidays
Join us as a Food Service Supervisor where your leadership will shape memorable dining experiences! We are committed to supporting your growth through comprehensive training & development programs while fostering a vibrant team environment. If you thrive in energetic settings with a passion for hospitality excellence, we want to hear from you!
We are located at: 2102 S Jeffers Street , North Platte, NE, US, 69101
Pay: $36,000.00 - $50,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- Paid training
Work Location: In person
Salary : $36,000 - $50,000