What are the responsibilities and job description for the Front Desk Receptionist position at Monument Healthcare?
Overview
We are seeking an energetic and detail-oriented Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your positive attitude and organizational skills will help create a professional and friendly environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily operations across various departments.
Duties
- Greet visitors and clients warmly, ensuring a positive first impression for everyone entering the premises
- Answer multi-line phone systems promptly and professionally, directing calls efficiently to the appropriate departments or personnel
- Manage appointment scheduling and calendar coordination using tools like Google Workspace or Microsoft Office Outlook
- Handle data entry, filing, and document proofreading to maintain accurate records and organized files
- Support office management tasks
- Assist with clerical duties including typing correspondence, managing office emails, and maintaining office supplies
- Provide resident support by addressing inquiries, providing information about services or appointments, and ensuring excellent customer service standards are met
Requirements
- Proven experience in office management, clerical work, or as a receptionist in a fast-paced environment
- Excellent phone etiquette with experience managing multi-line phone systems and providing customer support
- Exceptional organizational skills with the ability to prioritize tasks efficiently and manage time effectively
- Familiarity with front desk procedures in healthcare settings is advantageous
- Personal assistant or administrative experience that demonstrates attention to detail and professionalism
- Ability to handle confidential information discreetly while maintaining accuracy in recordkeeping and proofreading tasks
Hour are eveings and some weekends.
Join us as a Front Desk Receptionist and be part of a dynamic team dedicated to delivering outstanding service while supporting our organization’s daily success!
Pay: $15.00 per hour
Expected hours: 15.0 per week
Work Location: In person
Salary : $15