What are the responsibilities and job description for the Operations and Communications Coordinator position at Goodwin Living?
Celebrated as the #3 Top Workplace in the D.C. region for 2025 by The Washington Post since 2019, Goodwin Living is more than a team - it's a global family of individuals who represent more than 70 countries.
Goodwin Living Is Proud To Be Recognized As a Top Workplace In The Greater Washington, D.C. Region By The Washington Post Every Year Since 2019 - And Now Nationally By USA Today. Since 2022, We've Also Been Annually Recognized As One Of The Top 100 Employers For Interns By The Top Virginia Employers For Intern Awards. These Honors Are Based Entirely On Feedback From Our Team Members, Gathered Through An Annual Third-party Survey. Here's What They Say Makes Us Stand Out
The Communications & Operations Coordinator supports the daily functions of Goodwin Brain Health by managing administrative operations and assisting with internal and external communication initiatives. This position works closely with the department director and team to ensure efficient coordination of projects, communications, and workflows. The ideal candidate demonstrates strong organizational skills, attention to detail, and the ability to manage multiple priorities while maintaining clear and effective communication across teams.
Schedule: Monday-Friday, Business hours, with occasional weekend or evening marketing/outreach events
Job Duties
Benefits
We've got you covered with incredible benefits, whether you work full-time, part-time, or PRN (as needed). Here's a glimpse of what we offer to Full-Time team members:
At Goodwin Living, we can all find work with purpose! As a nonprofit senior living and healthcare organization based in Alexandria, Virginia, we are driven by our mission: to support, honor and uplift the lives of older adults and those who care for them. Our commitment to our team members is written directly into that statement. We create an enriching and supportive work environment that has inspired our team members to vote us into the Washington Post Top Workplace rankings since 2019, and they made us #2 in 2024!
Goodwin Living is an Equal Opportunity Employer and an AARP Employer Pledge Signer. We take pride in our inclusive work culture that values diversity and fosters talent. With us, you are more than just a team member; you are part of a community committed to excellence and continuous learning.
Goodwin Living Is Proud To Be Recognized As a Top Workplace In The Greater Washington, D.C. Region By The Washington Post Every Year Since 2019 - And Now Nationally By USA Today. Since 2022, We've Also Been Annually Recognized As One Of The Top 100 Employers For Interns By The Top Virginia Employers For Intern Awards. These Honors Are Based Entirely On Feedback From Our Team Members, Gathered Through An Annual Third-party Survey. Here's What They Say Makes Us Stand Out
- Embracing Diversity: Our strength is in our diverse team from over 65 countries, fostering an inclusive and vibrant culture that values every voice.
- Growth and Opportunities: We bolster personal and professional development, offering myriad opportunities, from on-the-job training to mentorship programs and financial support, to help you reach your full potential.
- Valuing Our Team Members: By prioritizing team member satisfaction, we create a fulfilling work environment with competitive benefits, work-life balance, and recognition programs, ensuring our team feels appreciated and valued.
The Communications & Operations Coordinator supports the daily functions of Goodwin Brain Health by managing administrative operations and assisting with internal and external communication initiatives. This position works closely with the department director and team to ensure efficient coordination of projects, communications, and workflows. The ideal candidate demonstrates strong organizational skills, attention to detail, and the ability to manage multiple priorities while maintaining clear and effective communication across teams.
Schedule: Monday-Friday, Business hours, with occasional weekend or evening marketing/outreach events
Job Duties
- Coordinate daily operations, including scheduling, logistics, and resource management for Goodwin Brain Health.
- Maintain and track department inventory, ordering supplies as needed in coordination with Supply Chain.
- Assist with basic financial tracking, such as submitting invoices, managing expense reports, and monitoring budgets in collaboration with leadership.
- Organize and maintain department records, files, and databases to support reporting and program efficiency.
- Assist with meeting coordination, including scheduling, preparing agendas, and taking minutes when necessary.
- Identify opportunities to improve efficiency in operational processes.
- Assist with internal and external communication efforts, including newsletters, program updates, and email correspondence.
- Help maintain program-related social media, website content, and marketing materials.
- Support event coordination, workshops, and community outreach efforts to promote Goodwin Brain Health.
- Manage incoming inquiries, providing clear information and support to senior living communities and partners.
- Ensure branding and messaging consistency across various platforms and materials.
- At least 5 years of experience in administrative coordination, operations, or communications is preferred.
- Strong organizational skills with the ability to prioritize tasks effectively.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, and Teams) is required. Experience with content creation and digital platforms such as Canva, YouTube, Instagram, and Facebook is a plus.
- Ability to manage multiple projects independently while collaborating with a team.
- Must possess ability to deal tactfully and effectively with residents, staff, family members and the public.
Benefits
We've got you covered with incredible benefits, whether you work full-time, part-time, or PRN (as needed). Here's a glimpse of what we offer to Full-Time team members:
- Paid Time Off
- Health/Dental/Vision Insurance
- DailyPay: Work and get paid the same day!
- Tuition Assistance for Career Development
- Student Loan Repayment Program
- Financial assistance with U.S. Citizenship application or DACA Renewal
- Tutoring for ESL, Citizenship Test & GED
- Staff Emergency Grants
- Retirement Plan- 401(k)
- Free Meals, Access to a Fitness Center, Pool, and More
At Goodwin Living, we can all find work with purpose! As a nonprofit senior living and healthcare organization based in Alexandria, Virginia, we are driven by our mission: to support, honor and uplift the lives of older adults and those who care for them. Our commitment to our team members is written directly into that statement. We create an enriching and supportive work environment that has inspired our team members to vote us into the Washington Post Top Workplace rankings since 2019, and they made us #2 in 2024!
Goodwin Living is an Equal Opportunity Employer and an AARP Employer Pledge Signer. We take pride in our inclusive work culture that values diversity and fosters talent. With us, you are more than just a team member; you are part of a community committed to excellence and continuous learning.
