What are the responsibilities and job description for the Website Operations Manager position at Global Technical Talent, an Inc. 5000 Company?
Website Operations ManagerAlternate/Related Job Titles:
- Web Content Operations Manager
- Digital Product Owner
- Web Platform Project Manager
Onsite Flexibility: Hybrid (4:1 schedule)Contract Details
- Position Type: Contract
- Contract Duration: 6 months
- Start: As Soon As Possible
- Pay Rate: $79 - $79.50 per hour
- Drive technical Search Engine Optimization efforts to ensure the website is structured to maximize organic traffic.
- Partner with business analysts to define and write detailed user requirements for development teams.
- Review and test new functionality against requirements before publishing.
- Collaborate with engineering teams to plan and manage sprint capacity and cadence for efficient continuous delivery.
- Define the product roadmap and delivery calendar, identifying minimum viable product and enhancement phases.
- Use analytics and testing to identify data-driven decisions.
- Maintain and optimize a web governance structure including alerts, ticket prioritization, monitoring, troubleshooting, and site uptime.
- Prior experience in a Product Owner role.
- Proficiency with Jira.
- Experience partnering with IT teams and managing development sprint cycles.
- Ability to confidently prioritize development tickets on behalf of stakeholders.
- Ability to manage conflicting stakeholder feedback to gain consensus and drive execution.
- Experience working with enterprise web CMS platforms (Sitecore preferred).
- Experience managing content/configurations for new features across UAT through production.
- Strong understanding of Agile practices (Scrum, sprint delivery, backlog grooming).
- Bachelor’s degree required.
- MBA or Master’s degree.
- Experience with Google Analytics 4 for data-informed decision-making.
- Experience managing website translations, chatbots, customer reviews, personalization features, and site optimization strategies for both product and service offerings.
- Demonstrated results in customer-centric digital experience design.
- 5-8 years leading/managing website development in a large cross-functional environment.
- Jira proficiency
- Agile/Scrum methodologies
- SEO optimization
- Sitecore CMS
- Google Analytics 4
- Sprint planning & backlog prioritization
- Cross-functional stakeholder management
- Web governance & troubleshooting
- Content management across lower environments through production
- Testing and validation of new site features
- Ability to interpret complex concepts and translate them into actionable plans
- Strong oral and written communication
- Ability to coordinate work across multiple business leaders and teams
- Medical, Vision, and Dental Insurance Plans
- 401k Retirement Fund
Salary : $79 - $80